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Dollar General

5501 Bartel Rd
New York
United States - 13029
Customer Care
Tenn.-based Dollar General Corporation is the nation's largest small-box discount retailer. Dollar General ranks among the largest retailers of top-quality brands made by America's most-trusted manufacturers.
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Dollar General Complaints & Reviews

Dollar General - Georgia, Newton - Refused to sell a pack of cigerettes at 9:35 PM, said had already counted them

Posted: 2015-08-31 by    Reviewer57730
Complaint Rating:  0 % with 0 votes
I, Ken Walls, live in this small town of Newton, Ga.I buy cigerettes for my wife at least 4 times a week from Dollar General here. Tonight at exactly 9:35 I tried to buy cigerettes & was told they were not selling any more, as they had already been counted for closing. I thanked them & started...

Dollar General - Store is a complete mess! Sumrall, MS

Posted: 2015-08-26 by    Reviewer49703
Complaint Rating:  0 % with 0 votes
Until the store in Sumrall is cleaned up, I will no longer shop there. Our new DG is approximately 1 year old. The old store we had was always a mess, but it was old and cramped in there. I had high hopes for the new store. When it opened, it looked immaculate! It was so nice shopping there....

Dollar General - How bad this store is

Posted: 2015-08-19 by    chubbclyde
Complaint Rating:  0 % with 0 votes
This store is a joke the store is nasty they do not have anything on the shelves you have to look thru boxes of stuff if you need anything the floor is trashed you cant walk with a buggy at all its awful you need to get these people some help this store is a very busy store what few help you...

Dollar General - South Carolina, Hartsville - Filthy store

Posted: 2015-08-05 by    Wilma Hefner
Complaint Rating:  0 % with 0 votes
We have 3 dollar generals in our city. I live closest to the one on N. Fifth st. I went there last night to purchase a few items and couldn't believe the shape of the store. This was not the first time. I couldn't even get through the ailses because of carts with product in them and...

Dollar General - Minnesota, Stacy - Bad cans

Posted: 2015-07-25 by    ToriaS
Complaint Rating:  0 % with 0 votes
I have bought at least three case from that store and every time I get a bad can that has no pop in it. I finally had it I went in showed theme what I got. they ask me where the other cans in the box are. I said there gone it happens when you have a party. they said I could not get my money...

Dollar General - North Carolina, Kings Mountain - Excessive rudeness

Posted: 2015-07-10 by    Aimee sim
Complaint Rating:  0 % with 0 votes
Hello today at store #07613
1103 shelby rd kings mountain me and my mother went in to do some shopping well as weird as this sounds there was a live humming bird in the store it came to her and she was going to take it home till it could fly, well the manager and cashier that was working...

Dollar General - Ohio, Seneca SC - Racially Discriminated against by Manager

Posted: 2015-06-25 by    HumiliatedbyManager
Complaint Rating:  0 % with 0 votes
The Woman manager at D.G. On Shiloh rd. and wells highway in Seneca S.C. Is prejudiced and profiles people by the way they look, I am an American Indian and she called me a Mexican to my face and accused me of stealing, and told me she watches the video cameras everytime i come in but NEVER...

Dollar General - Store in General

Posted: 2015-04-07 by    Sheron Thiel
Complaint Rating:  0 % with 0 votes
I live close by so the store is convient for Me. I've been there 3 or more times to try to buy Sugar and they been out of stock for at least 3 weeks now. If U would go there today and just look at the store U would see what I'm telling U about the Shelves r Empty. I went yesterday...

Dollar General - false accusations wrongful termination

Posted: 2015-03-19 by    Julie Richards8391
Complaint Rating:  100 % with 1 votes
Was told I was kicked out of another location and not welcome at this one I have never been kicked out of anywhere told her she was mistaken and have seen her 50 times before today I also used to work here and wrongfully fired and promised my job back . I called the corporate office and they...

Dollar General - sign in process

Posted: 2015-02-03 by    digital coupons
Complaint Rating:  100 % with 2 votes
I am having alot of trouble sigining on to the dollar general digital coupons web site. What am i doing wrong to not be able to sign on to the dollar general digital coupons because the all the information given is correct so i shouldn't have the user authenication failed sign on because...

Dollar General - dress code following rules

Posted: 2015-01-27 by    rd smith
Complaint Rating:  0 % with 0 votes
I have work there before and the manager doesn't follow dress code as many others it was my first day and I was running register on my own and had a question the manager gave me attitude when I asked for help I don't need to be treated like this and why doesn't the store have...

Dollar General #8988 - Unfair Employment

Posted: 2014-12-26 by    Rhonda Schenk-Pitts
Complaint Rating:  0 % with 0 votes
Dollar General Store #8988 has been without a manager for at least a few months, including through Thanksgiving and Christmas (and for sure through New Years). This lack of leadership is negatively impacting the store's appearance and employee attitudes. There are warm bodies present but...

Dollar General - Treatment by employees of dollar general

Posted: 2014-12-24 by    Frank L.311
Complaint Rating:  100 % with 2 votes
I was shopping in this store on December 24th, 2014 at approximately 1:15p.m. and upon checking out I made my purtchase and proceeded to go outside and the male clerk followed me outside and told me that since I did not speak to him that he prefer that I not come back in HIS store and that I...

Dollar General - Unprofessional Management

Posted: 2014-11-21 by    BobBu
Complaint Rating:  100 % with 1 votes
To whom it may concern:
I am writing this to alert you to the unprofessional behavior that I was subjected to as an associate of your store #2260, Located in Ravenna, OH. This is the way I have chosen to contact you, as to have a paper record of the information I am giving you, and felt...

Dollar General - deprivation of character and accusation of theft

Posted: 2014-11-13 by    former customer of dollar general
Complaint Rating:  0 % with 0 votes
Went to store at check out line found some papers in the snickers candy bar box.I asked the check out girl if she knew the man that was in front of me. She said no. So I hurried ouside to catch him to find out his name. I said hey what's your name he told me. I said well I am not looking...

Dollar General - Louisiana, Harrisonburg - Not proper conduct

Posted: 2014-11-04 by    Pun
Complaint Rating:  0 % with 0 votes
So after my complaint about an employee telling my fiance to tell me hi from her. I had to get something from the store. Walk in and an employee kept walking by and looking at me while I eas looking for what I needed. When I entered the store the employee was throwing and slamming things that...

Dollar General - No way to name an employee

Posted: 2014-11-03 by    Pun
Complaint Rating:  100 % with 1 votes
I have complained before about the employees at this store. And now my fiance tells me that yesterday around 5pm a female employee with dark hair about 200 pounds or maybe less and no name tag told my fiance to tell your girl friend I said Hi. I have no idea who this person is. My fiance had...

Dollar General - DG digital coupons

Posted: 2014-10-04 by    Fed Up with big Businesses
Complaint Rating:  0 % with 0 votes
The company advertisement for the week of sept 29th to oct 4th. Stated Scotts paper towel $5.00 with a 1.50 dg digital coupon. I it was not available oct 1 and when I went to the store today Oct 4th, the last day of the sale and now the coupon is there. It does not register. Another word it's...

Dollar General - apperance of store

Posted: 2014-10-02 by    Ann Duncan
Complaint Rating:  100 % with 1 votes
Everytime I go in this store it is always dishelveled and unorganized. It is never well stocked and boxes of stock are always blocking aisles and merchandise and employees are usually chatting amongst themselves. I go there out of convenience as it is close to my house but am considering driving...

Dollar General - WC Claim Issues

Posted: 2014-09-03 by    Rlb1995
Complaint Rating:  0 % with 0 votes
I work for DG and I recently got hurt at work.My manager asked if my hand was broken and when I said no, he told me to get back to work.

I contacted Risk Management because my hand was much worse the next day. They instructed me to go to the ER within two hours. I went even though...

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