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Dollar General Customer Care Service

Dollar General Corporation

100 Mission Ridge
United States - 37072

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Dollar General Complaints & Reviews

Dollar General / Digital coupon policy

Patty Darrah on Sep 26, 2016
Shopped at Dollar General in Champlain, NY on Sept. 25, 2016. Could not purchase weekly specials because only digital coupons are accepted. I am a Sennior on a limited income and do not have a Smart phone and will not purchase one so I can shop at this store. I personally feel this is not...

Dollar General - Texas, Denton / Customer service

bekind on Sep 25, 2016
The main employee at our dollar general has always been so rude. I have been going for 7 years. He has been there at least the last year. One time i had bought about 6 cards. He separated each envelope from its card and stacked them up so i had to rematch later. Rarely does he ever even...

Dollar General / Facility

notsohappycampers on Sep 22, 2016
We are glad to have a DG in our rural area. We are concerned that the restrooms aren't in working order in this new store. I have seen employees ask to go the gas station across the 4 lane road to use the toilet. They say they must plunge the toilet with every flush. It seems unsanitary...

Dollar General / Pricing issues, overcharging

disgruntled at DG on Sep 20, 2016
At the Dollar General in Fort Scott Kansas I generally have good service, and not much to complain about. However, they need to do something about educating their staff on how to calculate when the scanner/computer doesn't do it for them. Bought a DVD that was clearly marked "$6.00". Scanner...

Dollar General / Customer service

Joseph Mullins on Sep 20, 2016
I bought the wrong cigarettes walked out of the store.before I made 10 steps noticed I bought the wrong ones.went back in and was told they could not exchange or take back because I left the store.i was not gone for over twenty seconds.they told me it was because of an fda law (really?)

Dollar General - New York, Amenia / Filthy hand baskets for groceries

Tillie M. Incorvaia on Sep 20, 2016
I frequent the Dollar General in my community because it has many products that are so much more inexpensive than my grocery mart. However, the grocery baskets that are stacked inside the front door for shopping are disgusting and I will not use one as it makes me feel sick when I see the...

Dollar General - Texas, Forney / Manager / employees at the forney texas dollar general

cmay64 on Sep 19, 2016
I try not to go to Dollar General. I think the staffing is crazy. You have ONE person at the register while other employees are in the break room or stocking shelves. The manager can walk up and walk outside, walk back in and keep walking even when there are 11 people in line, yes 11. I...

Dollar General / Manager Elvira

Kay Jarvis on Sep 19, 2016
My friend and I was in Dollar General in Lineville on Sat Sept 17th. We had some stuff we was gonna purchase and one was a pair of men pajamas. The sign said 40% off grey dot men pjs. Well we was checking out the lady rung the item up and it didnt show the 40% off. Well my friend ask her...

Dollar General Corporation / Manager behavior

fatboy2003 on Sep 17, 2016
I have been coming in Dollar General for quite a while and do not mind spending money there.The reason that I am writing this that in Woodruff SC.after standing in line for almost 10 minutes while a refund held up the line, the manager said I will take someone over here. Now, we live in a...

Dollar General / Dirty, empty shelves

Audrey Silvers on Sep 12, 2016
Store# 00674 -601 C East First Street Vidalia, Georgia 30474 around 3 pm on 09/12/20016, when I walked in the store had a dirty odor and smelled bad ! the store had a lot of empty shelves and I could hear 2 employees ( female ) in corner office using bad language and joking around laughing...

Dollar General - North Carolina, Raleigh / Employee rudeness

Rodham on Sep 12, 2016
I am a 40-year resident of Raleigh, NC and frequent the Dollar General store at 1131 Falls River Avenue #101 on a weekly basis. With the exemption of one employee - who generally works mornings, my experience there has been a pleasant one. The store is well-kept, and the staff professional...

Dollar General / Rude behavior

Lgprice99 on Aug 18, 2016
Monday August 5, 2016 went in to dollar general and picked up 2 sunday state papers to purchase, stood in line for 10 minutes, finally got to cashier, manager then comes up and rudely takes the papers out my hands, snaps at me that I shouldn't have come behind the counter to get them...

Dollar General Corporation / Stores dirty and shelves empty!!!!

Mary Charlson-Kinsey on Aug 17, 2016
AT 3175 EMPLOYEE was more into talking to the other clerk and not paying attention to checking out his customer as he scan my stuff. As he scan he just shoved articles in one bag and never engaged with his customer. I did tell the cashier he was ruin by turning his back to me and ignoring...

Dollar General - Louisiana, Blanchard / Rude cashier - needs to be fired!

David Leon Potter on Aug 14, 2016
My complaint involves the Dollar General in Blanchard Louisiana. There is a little old lady cashier there, named Alma. Alma is rude and disrespectful to the customers there. I am not the only one that thinks that something needs to be done about this. On Sunday, August 18th, 2016, at about...

Dollar General - West Virginia, Morgantown / Harassment at the morgantown wv dollar general store on high street

Michelle_ev on Jul 28, 2016
I have been a long time customer at this particular Dollar General n my home town Morgantown West virginia on high street. I have never had any issues with anyone at this store until a few months back new Employee's started working at this store A few months back including the manager...

Dollar General - West Virginia, Morgantown / Harassment by employees at morgantown wv dollar general on high street

Michelle Evans on Jul 28, 2016
I have been a long time customer at this particular dollar general in my home town morgantown west Virginia dollar general on high st for a long time and I've never had the problem I am having in the store now until new employees started working inside the store a few months back including...

Dollar General - North Carolina, Troy / The lady left the store

Margaret1214 on Jul 26, 2016
I went to Dollar General today and as I pulled up at 8:05 the lady working there walks out and goes and sits in her car. The store opened at 8:00 and people were pulling in and leaving. Everyone there was mad and upset and she still sat there on the phone and wouldn't open the doors. I...

Dollar General - Kentucky, Benton / Filthy Store, inside and out

Katie Guill Reid on Jul 12, 2016
Beginning with the parking lot, there are cigarette butts all along the curbs, and trash all over the parking lot. The shopping carts are lined up, many with trash inside the carts. Most times you can pass by and see employees themselves outside on the side of the building smoking. Inside...

Dollar General - Alabama, Gadsden / Managers harassing employees and district manager Drunk

DG Hood on Jun 29, 2016
This company has so many issue I don't know where to start. I am a customer and also speaking out for employees there. The store Manager Steve Hunter is incompetent. I have heard him asking employees the same questions over and over, following them around and virtually harassing them...

Dollar General - Texas, Kaufman / Remolding

runamonk on Jun 27, 2016
I visit the store in Kaufman Texas on Washington street. the bathroom is falling apart it is hotter than *** in there. You cant get through the isles with so much stuff to be put onto shelves. The people are friendly enough just bad store. I love to shop here it is so convenient to run to...

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