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Comcast / Xfinity

Comcast Corporation

Comcast Center, 1701 JFK Boulevard
United States - PA19103
Customer Care
Customer Service

Contact Details

Questions & Ordering
+1 (877) 231 8749
Customer Support & Care
+1 (800) 741 4141

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Comcast / Xfinity Complaints & Reviews

Comcast - Pennsylvania, Philadelphia - Cable TV/Phone/Internet

Posted: 2015-11-17 by    Reviewer23338
Complaint Rating:  100 % with 1 votes
I discovered today that Comcast's annoying, sing song voiced Customer Service (gag) representatives are based in Honduras. This settles a long standing question, as I had thought they were residents of either the Phillipines or India. Comcast is having a memorable day up here, with a blanket...

Comcast - Internet

Posted: 2015-10-30 by    Reviewer31371
Complaint Rating:  0 % with 0 votes
i have recieved a letter in the mail 3 day's ago that i was behind but was givin till the 3rd to pay it. i thought ok seeing i got my disability on the 3rd no problem. well today 10/30/2015 i woke up and my service was interupted. so i had to over draw my acct to pay to get service turned...

Comcast - Utah, Pleasant Grove - Show Programming Not Correct

Posted: 2015-10-30 by    GcPCo
Complaint Rating:  0 % with 0 votes
So, I have a show I DVR. It's on E Entertainment television, and it's listed as being on, so I DVR it, only to go to watch it and find that another E show is taped. Upon checking the E channel lineup, I see correct listings. COMCAST needs to sync up!! My DVR is filled with dozens of incorrectly...

Comcast - Billing/Customer HD service scam

Posted: 2015-10-28 by    Reviewer49149
Complaint Rating:  0 % with 0 votes
I recently switched to Comcast and was initially presently surprised that the installation tech was very nice and helpful as was the Comcast rep on the phone. That was not my experience when I cancelled my Comcast service years ago and switched to Verizon. However, after Verizon began overbilling...

Comcast Business Services - Brad Ferrin Comcast Client Service Manager lied to us, changed service w/o approval

Posted: 2015-09-27 by    Reviewer41425
Complaint Rating:  0 % with 0 votes
Comcast Business Service Client Service Manager Brad Ferrin lied to us and stood us up for meetings and have been plagued with Internet connection issues. Brad Ferrin changed our service without our approval and consent. When we called Comcast to complain about our horrible customer service...

Comcast - Cable

Posted: 2015-09-21 by    Reviewer10790
Complaint Rating:  0 % with 0 votes
Local comcast service station provides package deals while actual billing continues at elevated rates. This requires customes to call over and over. You speak to someone in the Phillipines who you cannot understand and usually is not helpful
There is awful communication with overseas...

Xfinity1 - The work wasn’t done properly

Posted: 2015-09-13 by    Reviewer59896
Complaint Rating:  0 % with 0 votes
On Monday the company Xfinity1 came to my house and installed the TV package. But something was done improperly and therefore the TV showed only 3 days. I called them yesterday and told that the TV stopped to show, but they only promised to provide the repair and told to wait. I got the promise...

Comcast - Georgia, Savannah - X1 cable/internet

Posted: 2015-08-29 by    Reviewer44444
Complaint Rating:  0 % with 0 votes
I moved to a community where Comcast is the monopoly cable provider (they forbid satellite dishes for aesthetic purposes) 5/1/15, and the X1 cable nor the internet they installed have worked at least half the time since then. I have spent hours upon hours on the phone with clueless customer...

Www.xfinity. Tv - I want to cancel bogus charges

Posted: 2015-07-12 by    hiphopgirl
Complaint Rating:  0 % with 0 votes
Don’t waste your money on the website www.xfinity.tv. I subscribed for the services and everything was ok, but they started to take double sum for the services. I already called them and left messages, but no one reacted or stopped to charge me. I want to cancel the services and these...

Comcast - filed a charge that wasn't owed

Posted: 2015-05-30 by    donald walguarnery
Complaint Rating:  0 % with 0 votes
The company and larry the salesmen said satisfaction guarented.I wasn't satisfised and told them not to bury cable.Company said zero balance.Then they gave to collection agency.I refused to pay.They put it on my credit report....

Comcast Xfinity - California, Modesto - Billing more than told

Posted: 2015-05-05 by    Richard E F
Complaint Rating:  0 % with 0 votes
My mother, which I help out at times since she’s 87 years old, has had Infinity for a few years with TV, phone and Internet. Her modem started having trouble so I took it in to Infinity to exchange. The person at the counter claimed she could save money each month by switching to a new...

Comcast Xfinity - poor custumer service

Posted: 2015-04-25 by    Leslie Morton
Complaint Rating:  0 % with 0 votes
Comcast affinity is my internet, TV, and landline phone provider. I am suppose to be able to get by my computer ESPN-3 and able watch our local minor league baseball team the Lancaster Barnstormers vs the Sugarland Skitters. Two nights in a row now i have been unable to get the ESPN-3 to down...

Comcast - Sent final bill for collection before it was due

Posted: 2015-04-23 by    lynnm21403
Complaint Rating:  0 % with 0 votes
I cancelled my account with Comcast because I had been receiving bills for work I never ordered nor received. Comcast sent the final bill for collections at Credit Protections Associations before the final bill was due! If there is even one small blemish on my credit reports, I will sue them...

Comcast - Maryland, Abingdon - broken utility box

Posted: 2015-04-07 by    consumer53
Complaint Rating:  0 % with 0 votes
Called twice to have the broken down utility box in front of my house fixed.
Looks like someone rode over it and all the wires are exposed. Maybe someone can get somewhere with them after
some kids get hurt touching it. They have plenty of lines open for purchasing their products...

Comcast - Extortion

Posted: 2015-04-01 by    JohnWil
Complaint Rating:  0 % with 1 votes
Beginning with my signing up for an account in August of 2014, I proceeded to pay for three months of HDTV, DVR, and several channels that never worked. After several attempts to resolve this with communications through both online chats and phone calls, my issue was finally resolved after they...

Comcast Cable Company - cable and security services

Posted: 2015-02-09 by    lawalker
Complaint Rating:  100 % with 1 votes
I called on January 28th 2015 to have my cable service transferred to my new house on January 31st and the representative offered me a security system package and told me when I get to the new house the cable would be working because it has a hot spot and allows my service to be transmitted...

Comcast Of Alexandria - collection of a paid bill

Posted: 2015-02-06 by    ccorrea2
Complaint Rating:  0 % with 0 votes
I received a collection letter and a warning of a bill that was paid in full to Comcast of Alexandria on
01/21 01/21 COMCAST OF ALEXANDRIA 800-COMCAST VA Standard Purch $70.88

If Credit Protection Association LP damage my credit which is ecxellent I will have to sue...

Comcast - Billing problems, service disconnect, horrible customer service

Posted: 2015-01-22 by    DGutten
Complaint Rating:  100 % with 1 votes
The quick version: Comcast sent my bill to an email address they created and that I didn't even know existed, then disconnected my service for non-payment without any attempt to notify me. Trying to contact them resulted in more than an hour of making phone calls, most of which were disconnected...

Comcast - New Mexico, Albuquerque - Incompetence, Lies, & Deceit

Posted: 2014-12-28 by    jab7
Complaint Rating:  100 % with 1 votes
I buy internet services from Comcast (CC). Recently my service went out and I had to make multiple calls to CC. Each call lasted 30 to 60 minutes. I was repeatedly put through a series of time consuming steps that fit their agenda.

After multiple calls, a tech rep finally admitted...

Comcast - New Mexico, Albuquerque - Corporation Takes Advantage of Consumer

Posted: 2014-12-28 by    jab7
Complaint Rating:  0 % with 0 votes
My cable service has not worked properly for over a month. Over the past month I have made at least 8 calls to Comcast (CC) lasting 30 to 60 minutes per call and am put through a series of steps that fit their agenda.

A tech came out 12/24, replaced my cable box with a used box...

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