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Subway Complaints & Reviews

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Subway - rudeness of employee

Posted: 2014-11-23 by    jenny waters
Complaint Rating:  0 % with 0 votes
I come into this particular store a couple times a week because it is located near my work. The first couple times after this new employee started she was very rude. So i proceeded to be friendly and got that her name was Charlotte. I am always very polite, but everyday its almost the same thing, its as if im bothering her by coming into the store. I have tried to not pay her rudeness attention but can no longer stand it. I will not come back to this location, and will pass this info to my friends and coworkers....
Complaint comments Comments Complaint country United States Complaint category Employees

Subway - franchise arbitration

Posted: 2014-11-19 by    philip66
Complaint Rating:  0 % with 0 votes
Chicago DA Mesi and subway HQ are forcing me to go in arbitration for the most stupid reasons just because my store is doing above average and they want to take it away from me so that they can sell it back for profit. There are many franchisees that are in similar situation and feel trapped. We need a good lawyer to help us....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Subway - Unfair treatment

Posted: 2014-10-29 by    Unhappy uksw
Complaint Rating:  0 % with 0 votes
I am a franchisee and feel I am being treated unfairly by my development agents, I have been mis advised, lied to, put through arbitration due to lack of communication, I am now trying to sell my store and they are making it very difficult and are sending me downright rude emails and questioning me personally asking if I am paying things that are nothing to do with them. They have held up my transfer at every point and this has been going on for 8 months and is making me physically ill and affecting my own job. There is no where to complain and no one to get advice from I am at a loss as to where...
Complaint comments Comments Complaint country United Kingdom Complaint category Business & Finances

Subway - bad staff that failed to honour a fair clearly valid stated voucher

Posted: 2014-09-11 by    luke thomas pham
Complaint Rating:  0 % with 0 votes
I have always been a happy and big fan of subway i love the food it offers but today during my experience at the burnie sub way i had a clearly valid and clear stated voucher for subway that the workers at the burnie stor refused to righfully honour it and not only did they choose not to honour the voucher but when i was trying to talk to them and ask why they wouldnt honour the clear stated voucher but they were rude and unhelpful and made me feel like as if i was a special needs person and made me feel like an idiot and when i go into a resturant i do not expect to be treated in such a rude and...
Complaint comments Comments Complaint country Australia Complaint category Fast Food Restaurants

Subway - Final paycheck

Posted: 2014-09-03 by    Tina M Garcia 11
Complaint Rating:  0 % with 0 votes
I was the manger of Subway in the S Walmart I quit on Aug. 26 upon receiving my last
Paycheck on Aug 29 I noticed I was paid at minimum wage . When I asked Carol
Thompson (GM) she sai it's policy. Well I was never told this when hired for the managers
Position nor was I ever giving a handbook or policy book.i always worked my butt off there so for Carol to do this to me I feel was pretty shady. It's be different if I was informed of this so called policy but I wasn't.I also contacted a previous Subway Manger who said they were paid at the regular wages. I would...
Complaint comments Comments Complaint country United States Complaint category Food

Subway - Gave my sandwich to another guy

Posted: 2014-07-08 by    Pablor
Complaint Rating:  0 % with 0 votes
After waiting 30 mins in line I finally get to the register and what happens?
They gave my sandwich to the guy in front of me
He was far gone and my lunch break was over. They told me they were going to make me a new one in a minute after 3 mins standing nothing . I left pissed and hungry . Will never go back ever again. And I will tell anyone I know not to go there....
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Subway - Gift Card

Posted: 2014-06-17 by    Lily Reyna71
Complaint Rating:  0 % with 0 votes
A friend and I went into Subway with a card. I went up to the worker and personally asked if I could buy a foot long with it, she said yes. Me and my friend made the sandwich and as we were about to pay with the card. The lady told us we couldn't buy it with the card. I was furious but just left because I asked if we could use the card. I am never eating at a subway again in my left it was a waste of time to even go into the store. Do Not Eat At Subway. They are just another scam company that tries to take money from teens like my friend and I. Subway workers have no brain and can't even...
Complaint comments Comments Complaint country United States Complaint category Food

Subway - unpaid hours

Posted: 2014-06-16 by    mariafregoso
Complaint Rating:  0 % with 0 votes
I was hire on the spot by subway owner. I did not receive a hiring package when i started. I work for about a week which I did 30+ hours. I had a personal matter so therefore I was not going to be able to work the following week. I inform the owner about my issue and he was okay. Later on the same week I call to get my schedule but manager said I was no longer in the schedule. I called a couple of times and even went to get my check and sign the hiring package but the manager said it was not ready that I had to go back. I went a couple more times and still they didn't have the forms ready.....
Complaint comments Comments Complaint country United States Complaint category Food

Subway - Worst Job EVER

Posted: 2014-04-24 by    Aleysha
Complaint Rating:  0 % with 0 votes
This has been the worst job i ever had, the manager here Yulia G. is disrespectful, selfish and rude towards the employees, when i first was hired i informed her that i was starting school and i will not be able to work Mondays and Wednesdays. I turned in my two week notice on April 15th 2014.The schedule of 4/16-4/22 she had scheduled me on Monday and Wednesday. I called on April 15th on the store phone and told her that i cant Monday and Wednesdays because i have school and that another coworker was filling in for me on that Wednesday and she said to me that she THOUGHT i was out of school and...
Complaint comments Comments Complaint country United States Complaint category Food

Subway - Subway Coworker

Posted: 2013-12-21 by    Jenny10183
Complaint Rating:  100 % with 2 votes
Let me start off by saying that this was the ABSOLUTE WORST JOB ever. One day I came into work on time as scheduled. Usually I come early, however one of my coworkers said I couldn't clock in until exactly the time I was scheduled. So when I am early I'd have to wait( so ridiculous)!!?!So I can into work exactly on time, as usual, however my coworkers were busy and did not open the door right away. When one of my "higher up" coworkers opened the for he said I was late. Although in my defense, I had been standing their for 3 minutes. He concluded I was late because it was 5 minutes...
Complaint comments Comments Complaint country United States Complaint category Fast Food Restaurants

Subway - RE: Subway worst service

Posted: 2013-12-12 by    chitikela
Complaint Rating:  0 % with 0 votes
Hi Kindly reply to this mail,

I have gone to subway along with my 3 friends, we have ordered WAH 55 (Normally i see through online as WAH 50 but it's there as WAH 55. i.e. for RS: 55.) To our surprise can you imagine a WAH 55 without ALOO Patty, according to me the WAH 55 is nothing but the bread along with ALOO PATTY and the vegetables but for me its just given only with vegetables. I am the regular customer to this store as my office is located near to it. when we were about to pay for our order then ABDUL the ASST.MANAGER of the store was just asking us that you are the regular...
Complaint comments Comments Complaint country India Complaint category Employees

Subway - Oklahoma - Sexual Harassment

Posted: 2013-09-08 by    cody scott
Complaint Rating:  0 % with 0 votes
I recently worked for Subway in Oklahoma. The food there is really good, but the employee's are lazy. The store has a big cricket problem. There will be dead cricket's all over the floor and the employee's are too lazy to sweep it up. Plus, the manager is sexual harassing the employee's and had made several attempts at me in which is the reason why I left. Whatever happen to hard, loyal worker's?...
Complaint comments Comments Complaint country United States, Oklahoma Complaint category Bullying and Harassment at Work

Subway - Texas, Wimberley - Unsanitary/Unlawful

Posted: 2013-08-05 by    Hannah Louise
Complaint Rating:  0 % with 0 votes
After working here for more than 2 years, I've seen some things that would disturb those who eat/have eaten here. First of all, the people whose pockets your money is going into are some of the nastiest people I have ever met. Second, a MAJORITY of the food IS NOT fresh as advertised. Nearly all of it comes from the freezer. Third, it is absolutely FILTHY! I was the only one who seemed to ever clean up around there. I once discovered hundreds of small flies in a cabinet and was told to serve the food anyway. The condition of the restaurant is so bad that even my coworkers and I refuse to eat...
Complaint comments Comments Complaint country United States, Texas, Wimberley Complaint category Food

Subway - North Carolina, Fayetteville - Rude Owner

Posted: 2013-06-28 by    nicole renee
Complaint Rating:  100 % with 1 votes
I was ordering the guy came to take my order and i noticed the bread was completely flat i ask him what happen to the bread he rudely said the baker did it i said yes but thats not good that your selling flat bread so he continued to make my order with the flat bread and i just went along with it until he kept being rude when asking for my toppings, so a young girl rung my order up and i looked up he said right in front of staff and in front of customers why are you making that funny face at me i said Sr i looked up and you are stirring down my throat is their a problem he started to get very verbal...
Complaint comments Comments Complaint country United States, North Carolina, Fayetteville Complaint category Food

Subway - Minnesota - food safety

Posted: 2013-04-28 by    gttt
Complaint Rating:  0 % with 0 votes
There was a lady at subay preparing a large order of subs and she also did my order. I watched the lady make my sub with her gloves (as though to imply she was being hygenic) Then she went and handled the cash register with those same gloves to finish my order. Then I watched her go back to making the large order of subs with those SAME gloves! I complained to her about this and she explained that what she did is ok because she did not handle any money and just touched the buttons on the register. This is discusting. Obviously the cash register is covered with germs from people touching it with...
Complaint comments Comments Complaint country United States, Minnesota Complaint category Food

Subway - Customer service

Posted: 2013-03-13 by    M Uddin
Complaint Rating:  0 % with 0 votes
I use to go to 123 middlesex street, london subway almost everyday...but their customer service is very bad...specially a girl who might be european is very rude...she doesn't spread salads nicely...and when she asks for salad she says what salad. if u say lettus cucumber then she will ask what sause...very rude voice...my email is fahimuddinpavel@yahoo.com...I have my subcard account by this email address...u can see I always go to subway...But if I get the same quality service again, then may be I will stop coming in subway......
Complaint comments Comments Complaint country United Kingdom Complaint category Food

Subway - Florida, Deerfield Beach - Rude manager sets precedent for rude employees

Posted: 2013-02-04 by    AnnoyedfromCanada
Complaint Rating:  100 % with 1 votes
On December 29, 2012, I visited one of your establishments at 50 SE 20th Avenue in Deerfield Beach, Florida, at approximately 3:10 p.m. I ordered a double chicken salad. Once I sat down, I discovered the chicken had been warmed up, which melted the cheese, and there was too much salad dressing for my liking. So, I approached the cash register where I told the gentleman the issues and that the salad would have to be remade.

He didn't even address me and turned immediately to the girl next to him making subs and told her the situation. She then told the girl who made the salad...
Complaint comments Comments Complaint country United States, Florida, Deerfield Beach Complaint category Restaurants & Bars

Subway - Ohio, Akron kenmore - Poor service

Posted: 2013-02-02 by    Miguelman12006
Complaint Rating:  0 % with 4 votes
Horrible service . The woman store manager told me to order and eat or leave the store .. Extremely rude . Feb 2nd 2013 7pm. I was there to speak to the other person working and she tells me I am not going to speak to her . She is in personal business between and my girlfriend and she needs to not get in between two grown adults. Very disgusted by the attitude she presented to a customer ....
Complaint comments Comments Complaint country United States, Ohio, Akron kenmore Complaint category Food

Subway - California, Clearlake - veterans day screwover

Posted: 2012-11-11 by    mad.as.hell1
Complaint Rating:  50 % with 2 votes
its veterans day.My grandfather fought for this country and saw a commercial on tv that all vets get a free subway sandwich.We go to this shp and they refuse to give him a free sandwich. He risks his life for this country and drove all the way to town for a sandwich which they refused to let him have.It may sound like a little thing-but today is about vets and if you say they get a free sandwich!give them a sandwich.The manager didnt want to give away anything free in my opinon he needs to be fired and my grandpa deserves a formal apology and his flippin sandwich!and ill do whatever it takes to...
Complaint comments Comments Complaint country United States, California, Clearlake Complaint category Food

Subway - Idaho - Fired for not working on days off

Posted: 2012-11-08 by    WorkingforSubwaySucks
Complaint Rating:  100 % with 1 votes
I was fired from Subway last night for not covering someone's shift after I told my boss that I am four hours away in Jackpot, NV with my girlfriend.On my schedule, it said I have Tuesday and Wednesday off so my girlfriend and I decided to drive to Jackpot, NV for a couple days.
Tuesday was fine and then Wednesday afternoon rolls around and we are in the casino when my boss calls me.My boss is a friend of mine too and I had told him Monday that my GF and I are going to NV and he told me to have fun.Anyways, he asked me if I can come into work and I told him "I'm sorry sir but...
Complaint comments Comments Complaint country United States, Idaho Complaint category Food

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