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very bad service
Our landline connection in t. Nagar subway outlet is often getting disconnected, and even we register a complaint through customer care, there is no service at all, and I don't know what the hell u people are doing, u people need the payments regularly and u wont serve us properly, last month the line got disconnected and we got reconnection after 10 to 15...
Read full review of Subway and 98 commentsAbout Subway
Subway's menu features a wide variety of sandwiches, including classic favorites like the Italian B.M.T. and the Subway Club, as well as newer options like the Beyond Meatball Marinara and the BBQ Rib. Customers can choose from a range of breads, including white, wheat, and multigrain, and can customize their sandwiches with a variety of toppings, such as lettuce, tomato, onion, and cheese.
In addition to sandwiches, Subway also offers salads, soups, and sides. The company's salads are made with fresh greens and a variety of toppings, including chicken, turkey, and bacon. Soups include classic options like chicken noodle and tomato, as well as seasonal offerings like butternut squash and broccoli cheddar.
Subway is committed to providing customers with healthy food options. The company's Fresh Fit menu features sandwiches and salads that are low in fat and calories, and the company has also introduced a range of vegetarian and vegan options, including the Veggie Delite and the Beyond Meatball Marinara.
Subway is also committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company has introduced energy-efficient equipment in its restaurants, uses eco-friendly packaging, and has implemented recycling programs in many of its locations.
Overall, Subway is a popular fast-food chain that offers customers a wide variety of fresh, healthy, and delicious food options. With its commitment to sustainability and its focus on providing affordable and convenient meals, Subway is a great choice for anyone looking for a quick and tasty meal on the go.
1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which is situated at the top right corner of the website, and click on it to access the complaint form.
3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Subway. Make it specific and clear, such as "Incorrect Subway Order" or "Poor Customer Service at Subway."
4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Include key areas such as the quality of food, cleanliness of the establishment, customer service, accuracy of your order, and any health or safety concerns. Mention the specific Subway location and date of your visit. If you had a transaction, describe it in detail, including what you purchased, any offers or promotions involved, and the payment method used. Clearly state the nature of the issue, such as receiving the wrong sandwich or experiencing rude service. If you attempted to resolve the issue with Subway, describe the steps you took and the response from the company. Explain how this issue has personally affected you, whether it was a waste of time, money, or an unpleasant dining experience.
5. Attaching supporting documents: Attach any relevant supporting documents, such as receipts, photos, or email correspondence. However, be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue with Subway. In the 'Desired Outcome' field, specify what you would like to happen as a resolution, whether it's a refund, an apology, or another form of compensation.
7. Review before submission: Carefully review your complaint or review to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com for review and publication.
9. Post-Submission Actions: After submitting your complaint, make sure to regularly check your account on ComplaintsBoard.com for any responses or updates regarding your submission. Engage with any follow-up queries or comments to facilitate the resolution of your complaint.
Overview of Subway complaint handling
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Subway contacts
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Subway phone numbers+31 205 317 300+31 205 317 300Click up if you have successfully reached Subway by calling +31 205 317 300 phone number 22 22 users reported that they have successfully reached Subway by calling +31 205 317 300 phone number Click down if you have UNsuccessfully reached Subway by calling +31 205 317 300 phone number 26 26 users reported that they have UNsuccessfully reached Subway by calling +31 205 317 300 phone numberEurope+61 732 530 201+61 732 530 201Click up if you have successfully reached Subway by calling +61 732 530 201 phone number 8 8 users reported that they have successfully reached Subway by calling +61 732 530 201 phone number Click down if you have UNsuccessfully reached Subway by calling +61 732 530 201 phone number 9 9 users reported that they have UNsuccessfully reached Subway by calling +61 732 530 201 phone numberAustralia+65 62 272 557+65 62 272 557Click up if you have successfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have successfully reached Subway by calling +65 62 272 557 phone number Click down if you have UNsuccessfully reached Subway by calling +65 62 272 557 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +65 62 272 557 phone numberAsia+961 19 996 63+961 19 996 63Click up if you have successfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have successfully reached Subway by calling +961 19 996 63 phone number Click down if you have UNsuccessfully reached Subway by calling +961 19 996 63 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +961 19 996 63 phone numberMiddle East, Africa+44 800 085 5058+44 800 085 5058Click up if you have successfully reached Subway by calling +44 800 085 5058 phone number 1 1 users reported that they have successfully reached Subway by calling +44 800 085 5058 phone number Click down if you have UNsuccessfully reached Subway by calling +44 800 085 5058 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +44 800 085 5058 phone number100%Confidence scoreUnited Kingdom+1 (203) 877-4281+1 (203) 877-4281Click up if you have successfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (203) 877-4281 phone number Click down if you have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (203) 877-4281 phone numberDirector Sales Operations+1 (800) 888-4848+1 (800) 888-4848Click up if you have successfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have successfully reached Subway by calling +1 (800) 888-4848 phone number Click down if you have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone number 0 0 users reported that they have UNsuccessfully reached Subway by calling +1 (800) 888-4848 phone numberExecutive Vice President
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Subway emailsmarketing@subway.com100%Confidence score: 100%Supportyasemin_d@subway.com99%Confidence score: 99%babcock_c@subway.com99%Confidence score: 99%
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Subway address327 Howard, Evanston, South Carolina, IL60202, United States
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Subway social media
Most discussed complaints
very bad service 21 (opinions to this review) Stealing money coupon scam 17 (opinions to this review) Rip off of a sandwich 2 (opinions to this review) Coupon redemption 1 (opinions to this review) Subway delivery 1 (opinions to this review)Recent comments about Subway company
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