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Dollar Tree Complaints & Reviews

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Dollar Tree - North Carolina, So. Pines - Public Language to employees

Posted: 2012-10-31 by    Adavid
Complaint Rating:  50 % with 2 votes
I was in the Dollar Tree in Southern Pines, NC on Sunday 10-28-12. There was a man obviously of some upper management position dressing down the staff in front of all us customers in the most derogatory way I have ever witnessed in public. I put back everything I had in my cart and left. This is a new facility, but the staff was mostly familiar from the old building. The store was pretty and clean and well stocked. I can't imagine my boss coming in my store and making such a scene. I would never recommend anyone go to work for such a company that treats employees in this way....

Dollar Tree - Maryland, Laurel - the store manager sucks

Posted: 2012-10-22 by    mk66rvp@gmail.com
Complaint Rating:  0 % with 0 votes
POOR CUSTOMER SERVICE Dollar Tree at store 1715
store manager named kelly...
she don't know how to treat people & i think she's doing the samething to their team it looks like she does favoritism.. & that's inleagel.. they need to move her or fired her because they will lost money eventually sooner or latter.. i see only a few people there that cares about customer services...

this is a copy of the letter I am submitting to Dollar Tree I had a bad experience in my local Dollar Tree store today. I visited the following address with my son

Dollar Tree - Pennsylvania, Baden - Overcharge by clerk

Posted: 2012-09-27 by    JoAnn and Chuck Smith
Complaint Rating:  0 % with 2 votes
Customer Service
Today at the Northern Lights Dollar Tree in Baden, Pa., the clerk tried to charge me tax on potato chips. When I told him that there was no tax on food items, he told me there was 12 cents tax on a package of paper leaves which I was buying at that time. To my knowledge, the tax in Pa. is still 6%. This particular clerk was not trained too well and did not know what 6% on a dollar was. This is very irritating that I had to correct him. How about some better, smarter clerks....

Dollar Tree - Louisiana, Donaldsonville - Management needs Customer Service Training

Posted: 2012-09-18 by    N. Rene
Complaint Rating:  0 % with 0 votes
I never enter a place of business expecting the employees to be rude and not possess customer service skills. However, that is exactly what I observed at Dollar Tree store in Donaldsonville, Louisiana. I wouldn't be too surprised or baffled if said employees were young-between 18 and 23 years of age. But the problem is that the employees who don't have any customer service skills are well above age 30. And these employees happen to be a Store Manager and her ASM (Assistant Store Managers). I observed customers walking into the store, not being greeted. Walking down aisles right past employees...

Dollar Tree - Massachusetts, Saugus - Mean manager

Posted: 2012-09-01 by    mnks
Complaint Rating:  0 % with 0 votes
was in a dollar tree store when a cashier was waiting on my daughter & i when the manager came up to cashier & demanded some kind of reading the cashier had no idea what she was talking about & manager pro ceded to yell at her rather horribly, when it was done the manager told her to punch out the poor girl didn't deserve it. i told her she had no right to talk to her that way especially in front of us.so i asked her name the managers name was Janeta it was the dollar tree in saugus ma route #1...

Dollar Tree - I am getting sick of other customers cutting in line at this store

Posted: 2012-08-29 by    Hitrite
Complaint Rating:  0 % with 0 votes
I have been to the Dollar Tree in Brentwood, Tennessee more than I care to remember. I am a very loyal Customer. I am getting sick of other Customers cutting in line at this store. I complained tonight (Thursday, August 23, 2012) and the Manager on Dusty said there’s nothing she could do.

I have worked in retail long enough to know that’s there is something that the Manager on Duty could have done. At least the Manager could have given me a discount either on that purchase or on a future transaction. I may not spend hundreds of dollars each time I come in. I may spend...

Dollar Tree - Texas, Grand Prairie - District <MGR

Posted: 2012-08-27 by    Adrian Figueroa
Complaint Rating:  0 % with 0 votes
While shopping at Dollar tree in Grand Prairie Texas, one of the stockers was
Helping me gather supplies needed for our once a month office sales promotion,
When this woman named Rhonda, (whom I found out was the District MGR)
Grabbed the person helping me and said sorry Mister you are going to have to
Wait! I heard her telling him this and that was wrong, he replied it’s just like the
Picture. She said are you def as well as dumb I JUST TOLD YOU it is wrong!
I was so embarrassed for him! Then I got mad, she had the nerve to stop him

Dollar Tree - Michigan, Coldwater - the big wigs

Posted: 2012-06-22 by    employee of dollar tree
Complaint Rating:  100 % with 3 votes
I was an employee at the coldwater store. about 2 weeks ago a man and his friend came in and verbal bashed me and Gay bashed me, he then called the home office and made a complaint, not sure what he said because coprate will not tell me what he said. i feel as tho i was put out on the ledge and left to fen for my self. when i asked what he had said they told me they could not tell me? why not? i believe it is because i am gay and they just found a way to get me out. i was always there for my shift on time and did my work. i was always kind to the clients but i refuse to sit there and let some one...

Dollar Tree - Washington, Lakewood - Rude to my disabled wife

Posted: 2012-04-05 by    unhappycustomerdollartree
Complaint Rating:  0 % with 2 votes
after 30 minutes waiting in line, I was checking out with my three items.

The cashier put everything into a bag even though I had already stated I had my own bag.

Then my wife proceeded to walk out.
The cash register locked up. The cashier jumped outside before I could say anything such as "I have cash" and started harassing my disabled wife... the manager defended her employee. Please do not shop at the Dollar Tree. They treat people with disabilities unfairly....

Dollar Tree - Connecticut, Waterbury - Shopping the way they tell you

Posted: 2012-02-08 by    Stephanie Smith8727
Complaint Rating:  0 % with 0 votes
To Whom it concerns:

I went to shopping tree waterbury, ct wolcott Rd. As I walk in I grab basket and see some of what I want t buy right away grab deodorant, air freshners, and nyquil. Then as i begin to walk away and go to the isle and get the rest I was stop by a worker who explain to me I couldnt walk around the store with the items I had in my basket i had to get all the other stuff i wanted then at the end is when i can get the rest of the stuff because that was section you grab on the way out. I was very upset put the things I had back and left. I cant believe you tell people...

Dollar Tree - Oregon, Baker City - Short-changed

Posted: 2011-12-07 by    nadam18
Complaint Rating:  0 % with 2 votes
We have been short-changed by Dollar Tree #2468 with sales associate Heather. Our bill was $26.30, we paid $16.30 w/food stamps and then asked if they could break a $50 for the remaining $10.00 and she said yes. After we finished the transaction and walked maybe 2steps from the register to find Heather had only given us 2 $5 and 1 $10 total $20 vs. correct change of $40.00 The manager said the till was correct and he would have to call his manager-so no resolution until he makes the call. Heather said she counted it back to me correctly, but I have poor eye sight and she counted it back to fast...

Dollar Tree - Ohio, Canton - holding wages

Posted: 2011-08-29 by    neverpaid
Complaint Rating:  50 % with 2 votes
I attended a meeting on aug 12 2011. I stepped into the office with the new Sm and the first thing that was said to me was (I don't have to worry about unloading truck she has someone now) Which I've never made any type of statement to the fact that I was the one there every friday to do so. When I was trying to explain somethings to her she was more then rude. Very uncaring not concerned at all about my issues which made me uneasy if you understand. I felt like I was taking to much of her time. Plus not getting into everything she was already to replace my hours for the following day...

Dollar Tree - Maryland, Frederick - Hostile work environment

Posted: 2011-08-25 by    ashley21701
Complaint Rating:  80 % with 5 votes
I'm a former employee. Thanks to everyone who has used this site to voice you're complaints, nice to know there's lots of us out there. I worked for this company for over 2 yrs. In that time I was abused/harassed/mistreated on an almost daily basis. As well as every employee I worked with.Corporate wouldnt listen, the DM (ken), harrassed the female employees, sexually and otherwise and the company did nothing.I went out on medical leave, when I returned, the DM tells the other mngrs., get what you can on her and get her out of here. I knew too much and was a kink to the company.I...

Dollar Tree - New Mexico, Hobbs - Employee being rude

Posted: 2011-08-12 by    Tasha21
Complaint Rating:  0 % with 0 votes
There is a Employee at the Dollar Tree in Hobbs, New Mexico. Her name is Cindi she is the rudes thing ever. I tried please help me find the clothes soap and all she did was point in the direction of the product. Her nose was too far into her Phone that she couldn't even concentrate on her job. What is it with employees who are getting paid to text and talk on their phone. If I was a boss, that would be grounds for firing! That is and embarrasment to the Dollar tree. I also have several friend who have gone in there and stated the same thing from this woman! Someone need to look into it!...

Dollar Tree - Arizona, glendale az. - restroom use

Posted: 2011-08-05 by    michael booth
Complaint Rating:  0 % with 1 votes
My wife Trish Booth was told she could not use the restroom because the doors could not lock.Yet the restrooms were locked and she had an emergency and eliminated before she could get next door to a restroom. I am Mike her husband and had to purchase unexpectedly a pair of shorts that were not necessary costing 17.00 dollars.Personally i think this is b s because by law you can not deny a person restroom facilities. We were put off by clerks who said the store could not afford repair on this. I would like this matter resolved to our liking otherwise there will be hell to pay in the form of a lawsuit...

Dollar Tree - Michigan, Inkster - Dollar Tree Survey

Posted: 2011-07-12 by    billy blake
Complaint Rating:  86 % with 14 votes
I'm trying to get a list of previous winners of Dollar Tree customer survey. I believe they are running a scam and are not paying out with Ipods and thousand dollar winner"s for taking their survey. I have asked for a list of winner's from them with no reply. There for I believe they are running a scam...

Dollar Tree - Worst Customer Service

Posted: 2011-07-09 by    madgirl
Complaint Rating:  100 % with 1 votes
I've experienced the worst Customer Service ever. I hope that no one else would ecperience this. This will be my last time shopping at Dollar Tree. It doesn't matter if I'm paying a penny or millions of dollat, I deserve to be treated with good customer service. This sale's associate was talking about fighting another girl in the store who was actually a customer also. It was very unprofessional. The associate did not greet me and gave me attitude, she also toss my receipt at me and mugg me. she should be treating all her customer with respect. Dollar Tree has become such a big...

Dollar Tree - Texas, Converse - Bad Management

Posted: 2011-06-06 by    ccasas
Complaint Rating:  100 % with 2 votes
My fiance and myself made a quick stop to Dollar Tree prior to heading to Wal-Mart on 6/5/11 and from the moment we walked into the store the Manager (Doug) was so rude and obnoxious with an employee that it made me actually cry to see the employee (Stephanie) be belittled the way she was. He was asking her questions and pretty much making comments that should not be heard by customers over the intercom. There were a couple of the customers laughing and I just could not understand why. I had my fiance relay a message to her that Subway was hiring as I had been the day before for dinner. He told...

Dollar Tree - California, Eureka - Mismanagement

Posted: 2011-05-21 by    Amy Shannon-Holm
Complaint Rating:  100 % with 2 votes
My husband has worked there for almost 4+ years. A customer lost money in the store and management told my husband that if the money wasn't found, he would be paying it back with his paycheck. Then he went on vacation and when he returned the manager didn't enter his vacation time so we had to wait until the next pay period and then they still said it wasn't ready so he made them do a cash payout. Now two weeks later, they say that he's no longer in the system and he got no paycheck at all even though they processed the two weeks worth of work that he did. They are telling him...

Dollar Tree - Kentucky, middletown - cashier

Posted: 2011-03-31 by    Sheri Snider
Complaint Rating:  0 % with 0 votes
There was 5 people in line so, this one lady called out hello the cashier said in a rude way i am coming. when she came the lady was very nice and the cashier was not nice . I dont like to complaine on people but I was very hurt by this lady . She was not nice to anyone. This lady had no name tag the only way I can describe her is she s about 50 years old and colored. To let u know I am not pregested I date out of my race. Can u please take care of this problem ? I shop at the Dollar Tree alot ....

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