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Burger King
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1.2 19 Reviews 4585 Complaints
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Burger King complaints 4585

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J
8:49 am EDT

Burger King improper management of Madison Ohio Burger King

I would like to know why the Burger King In Madison Ohio closed yesterday Saturday 06/12/21 at 7:30 pm the reason I know this is I have someone who lives with me who works there this is not the first time that this location has closed early I have also heard of some intolerable things happening during work hours I am not giving names because I don't want this young man to lose his job. I was a retail manager for 25 years and whenever there was an issue with someone calling off or a manager not showing up for work I had to get in touch with the district manager to may sure we had coverage, I know it is very hard to find decent help at this point in time but if this type of issues continue I would think your company would be in danger of big profit loss closing early on a Saturday night just is not going to get it done letting you know just for your info

Desired outcome: please look into this matter

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O
12:11 am EDT

Burger King Anti christian position regarding anti-christian advertising

My wife and I have been customers of Burger King for many years. We have preferred your food, so when making a decision about where to stop when traveling Burger King was always at the top of our list.

After seeing the ugly, racist, anti-Christian ad campaign disparaging Christians we are disgusted and will be giving our business to those who do not discriminate! Which unfortunately for you does not include Burger King.

Desired outcome: Wake up to the fact that we are all Gods Children

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M
11:00 pm EDT

Burger King Hours

Was very disappointed tonight in your Burger King in Tyrone Pa. Address is 1100 Pennsylvania Avenue. Phone number is [protected]. We have small group about 14 of us. We would always stop there on Sat night after the band was done. Tonight we were there at 9.20 to find that they were closed. Only Drive thru. About 10 cars in the drive thru and several cars like us left. So we all went to Sheetz. Your lose. Thanks just needed to vent. Hope you will stay open a little later on Friday and Sat nights. Thank you. Marjorie Foster P O Box 41 Warriors Mark. Penna. 16877. Sheetz gain your lose.

Desired outcome: Just answer why closed so early on a weekend.

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G
4:17 pm EDT

Burger King anti American practices

Very recently a USA Army vet went to the Burger King in Clio Michigan 48420 looking for a part-time job. The man was proudly wearing his Army vet hat. The manager told him, " I would hire you in a second, but Burger King does not support the US military" Really? you don't support the USA, but maybe you support racist hate groups like BLM, ANTIFA ? where are your values ?

Desired outcome: Fire the manager, put up a BIG sign in the window that BK supports American and our vets.

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Analyst57
Rosemount, Minnesota, US
Jun 15, 2021 12:41 pm EDT

BK also supports LGBQ! Another assault on the country. The thing with all these groups is they pander to them but it is never enough they want more. This country is being destroyed by not only the Democrats but their corporate America Allies.

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D
10:00 am EDT

Burger King undermining Chick-fil-A by contributing chicken sandwich proceeds to LGBTQ

Just informing you that your stunt has cost you a loyal customer that enjoys your products. I have never once been to a Chick-Fil-A before in my life but I now will become a regular customer of theirs and probably never again purchase from Burger King. EVEN ON SUNDAYS? Why did you have to go there? Very poor decision on your part. Had you even considered why Chick-Fil-A closes on Sunday and how many people appreciate, agree with and support their decision to do so? Did you have to insult and alienate those that appreciate that Chick-Fil-A did not put the almighty dollar first?

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Analyst57
Rosemount, Minnesota, US
Jun 15, 2021 12:46 pm EDT

Make that another dozen that will no longer be regular customers!

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J
10:13 pm EDT

Burger King Your contribution shocks us!

We will never purchase anything from your stores. We have been spending 20-40 dollars weekly from three locations in the St. Louis mo area. Your corporate ads and donations don't fit our families ideology. We spend our money accordingly. Vote with you wallet. Who ever approved this must be an idiot in a capitalized economy. You will probably bonus this person. Shame on BK!
"Never tell anyone what you're thinking outside the family "

I wish you Good luck, NOT! JR

Desired outcome: Hope the employees find jobs.

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C
2:01 am EDT

Burger King Food, morals and wokeness.

It all sucks. Made the mistake of eating at one of your establishments because the Chic-Fil-A across the street had a line that wrapped around several blocks. Won't do that again. I'll wait next time. Chick-fil-A's food and morals make BK look like AOC. Ouch. Stay out of politics.

Desired outcome: Go out of business

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B
9:02 am EDT

Burger King Lack of morals by Burger King

After reading the article on World Net Daily regarding Burger King's immoral stance to support the homo/lesbian movement with the introduction of their new chicken sandwich, there will be no more patronage of Burger King restaurants. If that isn't enough, they had to slam Chick-fil-a, for what reason? Well, I'm sure Chick-fil-a appreciates it. Every other time that the left has condemned their chain...their business BOOMED with support.

Former customer

Desired outcome: Change in upper management

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R
6:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Burger King Queen Community

Don't try to to get into the political arena. They are only 5% queen in our population and why try to take on a fabulous franchise like Chick-fil-A, that don't get in no one else's business. Your corporation is on down fall for years, might have just put the final nail in the coffin. I and people is associate with will never spend another penny in your franchise. No No No!

Desired outcome: None

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L
3:50 pm EDT

Burger King BAD MANAGER / False Advertisement

Came to the restaurant ( Davis-West, San Leandro, Ca ) around 11:20am, June 09, 2021 and was approach by a staff STEPHANIE. Tried to order through my phone app, $1.00 Wednesday Whopper for my daughter and a $2.00 Double-Whopper for myself. For unknown reason, it says " not available ". But the offer says good until June 11, 2021. I tried to explain the issue to STEPHANIE but she did not accept my explanation. I demanded a manager just to find out she was the manager. I've been coming to this restaurant for so many years. We walked out feeling rejected. Such attitude of a manager being inconsiderate is unacceptable in the hospitality business which I also work. So unfortunate to have this bad experience. I am hoping my concern will will be addressed. Hope this experience will be the first and the last. Thank you.

Desired outcome: More training in being hospitable and considerate.

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F
11:55 am EDT

Burger King Policy

I would not eat chicken at BK s six days a week I sure as heck would not go on Sunday. If you cannot stand on the quality and value of your own product without attacking a competitor why waste my money. I have to add more words to my complaint to make it get your attention, here goes stay out of the gutter, we do not need to be indoctrinated when buying a burger and fries.

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J
11:30 pm EDT

Burger King lgbtq

Don't know who is making the decision to donate to lgbtq but they need to be fired. You will lose so many customers over this. You have certainly lost my business. I'm sure this segment of your customers is in the minority compared to the straight and proud consumers. Why do you cater to the minority customer base and alienate the majority? Better get your resumes ready when Burger King files for bankruptcy. You should be taking notes from Chick Fil A because their business blows yours out of the water, even only at 6 days per week. People come to Burger King when the line is too long to wait at Chick Fil A.

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D
Doiler
Burien, US
Jun 19, 2021 8:29 am EDT
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I really don't understand why they the gay folks have to be adorned and almost loved by people whom do not care for their bad choice in this here life. I don't agree or condone this un- Christian lifestyle. There isn't one person on this planet whom was born that way so stop saying this phrase please. Come to Jesus and perhaps burger king top posts won't be filled by so many non Christians.

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J
4:22 pm EDT

Burger King Chicken sandwich

I have eaten several thousand chicken sandwiches at NO but no more. Since you choose to give money to a radical insane agenda that mutilates confused brainwasehed childfen when it's known a large portion of them grow out of gender dystopia but it's to late for the ones who realize they made a horrible mistake. You will not get another penny from me as long as your all stars for is in charge.signed New C.F. customer

Desired outcome: CEO gets a ethical enema

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S
3:32 pm EDT

Burger King Attacking chick-fil-a

Unlike Burger King, Chick-fil-A stands for something, it is called values and morals something liberals do not have. If we Christians do NOT support the same sex agenda that is OUR business and NOT yours. It goes against what God's own words says and that is what we live for not what Man thinks. This is a free country and now we are free to NO LONGER SUPPORT BURGER KING. You just lost millions of customers, I hope you attacking God's people was worth it. Go woke and go broke!

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Wendyj2019
Columbia, US
Jun 08, 2021 11:10 pm EDT
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I completely agree to attack a Christian Company like Chick-fil-A is just another attack by the liberals trying to destroy anything that stands in their way of Controlling those who don't agree with them. They are trying to divide the Country on everything. If one thing doesn't work then they come up with another spit ball idea. And they hope that the spit ball is wet enough to stick. Christian's support this Company and will continue. Burger King We can see the outstanding Customer
Service (NOT) your Restaurants are #1. (NOT) In speaking with many of your employees are over worked and under paided. I guess Burger King should take classes from Chick-fil-A on Morals and Values. And Sunday's Chick-fil-A is closed for their Employee's to rest, spend time with family & friends and attend Church. Burger King is open every Sunday why because MONEY, MONEY & more MONEY. Chick-fil-A has the right just as Burger King does to chose to support whom ever they want. But do not attack a Company that is top notch and has Morals & Values. They take care of their Employee's. When you have an issue at most restaurants like Burger King you worry what is going to be done to your food because you Complained but something. If I have an issue with a chick-fil-A I always get a return call from the Manager. And I can honestly say I don't worry about anything being put into or on my food. Take some of the money your restaurant donates and use it to improve Customer Service. Look into Morals and Values. And being closed on Sunday's. 50 years ago we had blue laws. Everything was closed on Sunday even grocery stores. God is so worth it. He is Amazing and Wonderful. Just imagine how Awesome it would be to say Burger King is a Christian Company.

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S
11:51 pm EDT

Burger King Supporting LGBQT+

Look, I don't care what you believe or who you support but keep politics out of the food you serve. You want to virtue signal, then you can loose a customer. I don't need you or any other giant corporation telling me what to believe, how to vote or how to think. Your "job" is to provide food at a competitive price - that's it - nothing more - you got that?

I will never eat at Burger King again. Sad really, because I love whoppers.

Desired outcome: Stop Virtue Signaling

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M
9:41 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

We visited Burger King store 9030 in St Peters MO on 6/7/21 at approximately 8 pm. It took us approximately 20 minutes to get through the line. Upon reaching the order box, we were told they would be with us in 5 minutes. After placing our order and arriving at the pick up window we waited an additional minute and our food was not even hot. The employee wa...

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A
5:08 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am watching the WCWS and seeing your ad promoting the Chicken King sandwich with an offer of a free whopper, and that is a great deal. So today at lunchtime I pull off the freeway to my nearest BK. Imagine my surprise when they tell me that offer is not available in-store but has to be ordered on the app. Well, I am driving, so no downloading the app. No...

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J
2:17 pm EDT

Burger King False advertisement

Your Burger King location in Mesquite Texas located on Galloway near Highway 80 has a giant sign saying LOBBY IS NOW OPEN! It is not and has not been since I walked a block out of my way back on May 19, it is still not open as of today! If you questioned the manager about it they get very belligerent and they are very disrespectful to customers. I am handicapped and walked a block out of my way thinking the lobby was open due to the big giant sign that says lobby is now open. And then today my son and his wife were pulling a trailer I need to get something to eat and they went there saying the sign lobby now open and could not get served. This is not a one time one day thing this is gone on for too long. If you cannot open your lobby quit putting up a giant sign that says you are open. It is a big deal to some people it does inconvenience people and it seems like y'all do not care in any way that it's inconveniencing your customers. I'm pretty sure I was attacked on social media when I expressed my views on it by BK employees. When I mention the fact that I thought it sounded like a Burger King employee because the way they were talking and defending they left me alone. It sure is funny Chick-fil-A seems to be running fine. Their line can be wrapped around the building and I don't mind getting in it because I know it's not gonna take that long but as with Burger King there could be two cars in line you'll sit there for 30 minutes and they act like they're doing you a favor. I believe Burger King has lost all sight or interest in customer service. I have always like Burger King hamburgers but I can do without and probably will from here on. I will go to someone who actually appreciates me and my business. I'm sorry but when you only have one thing to run and that is the drive through and you cannot get that right there is a huge problem not with the customers but with the corporation and the management there. And I'm sorry if you cannot effectively run your business then you need to close it and combine employees into one Burger King so you can properly serve your customers.

Desired outcome: Take the damn sign down until you can open your lobby full time.

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S
11:12 am EST

Burger King Hours

Trying to purchrs good but was closed

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S
1:07 am EDT

Burger King Open / hours

North Randall location
Never open between 10pm-11pm. When hours say close at 11pm. And this is always
Please handle this and own up to hours of operation.

Desired outcome: Stap open till 11pm like website says

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About Burger King

Screenshot Burger King
Burger King is a global fast-food chain known for its flame-grilled burgers, primarily the Whopper. They offer a variety of menu items including burgers, fries, chicken sandwiches, salads, and breakfast options. Drive-thru, dine-in, and takeout services are available, with select locations offering delivery.
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3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Burger King. Make it specific and clear, for example, "Incorrect Order at Burger King Downtown Location" or "Poor Customer Service at Burger King on Main Street".

4. Detailing the experience: Provide a detailed account of your experience with Burger King. Include key areas such as:

  • The specific location of the Burger King outlet.
  • Date and time of the incident.
  • A clear description of what happened.
  • Any particular staff members involved.
  • The condition of the food or facility, if relevant.
  • Any communication you had with Burger King representatives.
  • Steps you have taken to resolve the issue, including any correspondence with Burger King customer service.
  • The outcome of your complaint with the company, if applicable.
  • The personal impact of the issue, such as inconvenience, illness, financial loss, etc.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos, or email correspondence. Be cautious not to include sensitive personal information like credit card numbers or personal identification numbers.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have suffered due to the issue. In the 'Desired Outcome' field, describe what you would consider a satisfactory resolution from Burger King, whether it be a refund, an apology, or any other corrective action.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your description clearly conveys the issue and your desired outcome.

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Overview of Burger King complaint handling

Burger King reviews first appeared on Complaints Board on Aug 21, 2006. The latest review Disappointing Experience at Burger King was posted on May 14, 2024. The latest complaint 1+ month ,still no refund.the KING is DEBO was resolved on Jun 14, 2023. Burger King has an average consumer rating of 1 stars from 4604 reviews. Burger King has resolved 230 complaints.
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  1. Burger King contacts

  2. Burger King phone numbers
    +1 (866) 394-2493
    +1 (866) 394-2493
    Click up if you have successfully reached Burger King by calling +1 (866) 394-2493 phone number 4 4 users reported that they have successfully reached Burger King by calling +1 (866) 394-2493 phone number Click down if you have unsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number 22 22 users reported that they have UNsuccessfully reached Burger King by calling +1 (866) 394-2493 phone number
    United States
    +1 (844) 576-0546
    +1 (844) 576-0546
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    33%
    Confidence score
    Canada
    +61 130 085 2326
    +61 130 085 2326
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    Australia
    +64 800 425 464
    +64 800 425 464
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    New Zealand
    +43 122 602 260
    +43 122 602 260
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    Austria
    +90 850 222 5464
    +90 850 222 5464
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    Turkey
    +86 212 422 6000
    +86 212 422 6000
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    China
    +81 120 945 630
    +81 120 945 630
    Click up if you have successfully reached Burger King by calling +81 120 945 630 phone number 5 5 users reported that they have successfully reached Burger King by calling +81 120 945 630 phone number Click down if you have unsuccessfully reached Burger King by calling +81 120 945 630 phone number 7 7 users reported that they have UNsuccessfully reached Burger King by calling +81 120 945 630 phone number
    Japan
    +82 80 228 163
    +82 80 228 163
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    South Korea
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  3. Burger King emails
  4. Burger King address
    5505 Blue Lagoon Drive, Miami, Texas, 33126-2029, United States
  5. Burger King social media
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