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Jack in the Box Customer Care Service

9330 Balboa Ave.
San Diego
United States - 92123

Customer Support Phone Numbers

(858) 522-4716 5 6
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Jack in the Box Complaints & Reviews

Jack in the Box - Texas, Dallas / My environment and the managers

tawonac on 2016-05-13
I work for jack in the box in Dallas, tx...Since i hv bn working at this location i feel like im being harassed daily..My manager hired me because he was someone i sort of knew of, who lived in my neighborhood and he was cool enough to give me a part time gig..I explained to him that I'm a...

Jack in the Box - California, Norwalk / overcharged for an incomplete order

Reviewer69264 on 2016-02-27
Did not receive items I had ordered and was charged for those items. Also waited 15 min. For order when there was only 1 car infont of me that was already at the window when I pulled up.

Jack in the Box - California, Bakersfield / Not respecting employees

Reviewer98291 on 2016-01-10
i work in jack in the box on highway 65, theirs a new manager joined in like 3 weeks ago and being rude and making me clock out before my regular hour. I am just a normal lady and been working there for almost last 1 year. my old manager never complained me for anything. always done my...

Jack in the Box - Arizona, Waddell / Unfair working conditions

Rebecca Lynn Hanford on 2015-12-26
I used to work at the Jack in the Box located at 13738 W Bell Rd, Surprise, AZ 85374. When I worked there we were denied breaks, was told that breaks make employees lazy. Then a shift leader named Michelle started and we started being denied bathroom privileges. Between certain hours (when...

Jack in the Box / Foreign object in my burger

Reviewer61467 on 2015-12-20
December 20, 2015 I ordered the cheddar onion btr j combo with onion rings and a small coke at 3:42:58 pm. This was from the Jack in the Box on Airway Blvd, El. Paso, TX. I was eating my burger on my way to Freedom Crossing Ft Bliss, Tx, to the bank inside the PX. I had not finished my...

Jack in the Box - Washington, Wenatchee / Price changes

Wes48 on 2015-12-10
I have went to Jack in the box Wenatchee, as a few times in the last few months once in a while I order the #6 comb a jumbo Jack cheeseburger 5.29 and it rings up 2.89 +tax total 6.38 today I asked why they said because I had cheese on it I said it's a cheeseburger combo 2 more time...

Jack in the Box - Oregon, Portland / Behaviour

Reviewer74341 on 2015-11-29
11/29/15 Me and my daughter, we were clearly telling them what we wanted and while we were ordering the lady taking our order kept laughing and having side conversations. She gave us the wrong food and gave my mom a rotten croissant. Horrible service if you ask me.

Jack in the Box - California, Oakley / Not getting my lunch meals and my safety

Reviewer12008 on 2015-11-28
I have worked for jack in the box for 3 years and there are plenty of times i dont get totake my lunch. I work katenights and one of our main doors do not look nor does the drive thru window. Thats against the law and i am scared for myself and my employees but because of mycomplsints mu...

Jack in the Box - California, Redding / Service

Patricia4794 on 2015-11-24
We ordered four sour dough breakfast jacks with bacon, and we received four sour doughs with two pieces of cheese and bacon, no egg. My husband went in the store and complained, they said they couldn't hear the order well. We went through the drive thru, and it was the store on Dana Avenue...

Jack in the Box - Washington, Richland / Drive throu

Reviewer37032 on 2015-10-30
10/29/15 What I really hate is when I go through your guys drive through. For some reason your employees never give sauce for the food we order. You would think they would ask if we need any sauce or anything. I always have to tell them to make sure there is sauce in the bag. If they...

Jack in the Box - Texas, Waco / Drive through service

Reviewer29868 on 2015-10-10
My friend and I have only one hour for lunch each day, this is why it is very important that you listen to this. We arrived there to the Drive through so we can take our food, back to our office since this is more comfortable for us to be. We did not get serviced because, according to your...

Jack in the Box - California, Palm Desert / Rude Service

Jack Stroud on 2015-10-01
I answered a survey on September 30, 2015. At the end of the survey, I was offered an alternative to the "2 free tacos" I chose the "Buy one Jumbo Jack, get one free" Both night time managers refused to honor the offer. They called the day manager and I was advised he also would not honor...

Jack in the Box - California, Farmersville / Unfair Terminations of Job

Sukijinder Singh on 2015-09-22
I worked at Jack in the Box, Farmersville, CA for four years. I have been harassed by co-workers and the day manager. After being harassed, I finally spoke up, upon which I was fired as a "bully". The manager refused to hear my side of the story at all and as I left the employees of Jack...

Jack in the Box / Unfair

Unknowtoyou1 on 2015-09-22
I worked at jib 76 the manager there is careless about employees has lots of favoritism among employees only her friend employees get enough hours to work while the others get cut drastically until you end up quitting (to prevent her from firing you) she makes you feel unworthy by telling...

Jack in the Box - Texas, Port Arthur / Port Arthur Texas Rachalle manager worker is not managing the employees

Brandon Ceaser on 2015-09-17
Went to the Drive Thru and the Manager was getting personal with the Customers and the workers waiting for her to get violent and argue.

Jack in the Box - California, Lemon Grove / Rude Customer service and manager

Frustratd Customer on 2015-09-07
on 9/5 at approx. 8:00 am I tookmy daughter to Jack in the Box 7979 Broadway Lemon Grove Ca she walked inside to get her food and ordered several things and asked for a cup of water - the girl behind the counter refused to give her a cup of water said it would mess up the inventory? What?...

Jack in the Box - California, Moreno Valley / rude & poor customer service from the morning manager

Reviewer72883 on 2015-08-14
August 14, 2015 I went to jack in box at 14485 Moreno Beach Dr. Moreno Valley, CA. 92555 for breakfast this morning. I ordered a grilled egg sandwich & 2 fresh hash browns well done. I was brought out a breakfast burrito & 2 hash browns which 1 was barely warm and not cooked all the way...

Jack in the Box / wrongful termination

stevi spayd on 2015-05-25
my disable wife she suffers from seizures was terminated 5/24/15 after 20 dollars she left on top of safe on camera then other employees in and out the office money disappears last person around money was asst. manager Tyler he was written up while my wife was fired even though the camera...

Jack in the Box - Louisiana, Baton Rouge / Cold fries and wrong sandwich

mad mother of one on 2015-04-03
Me and my family went jack in the box on Perkins and ordered our food we had to wait for 30 to 45 minutes and we were the only ones in the restaurant at the time...my family had received their food and I was still waiting on my food...10 minutes later I got my food when I got in the truck...

Jack in the Box / Attic

928349238472919249 on 2015-03-30
Finally putting puzzle pieces together, I worked at local fast food restaurant (JintB) with Keith, supposedly the nephew of the landlord and he told me his uncle was very rich and powerful person, and that he had killed someone in the past and drug them into the attic of a residential...

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