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Kelly - Archdale NC
I shop daily at Sheetz in Archdale and have twice had issues with manager Kelly. The first time she was at a register as the line moved and I proceeded to the register she was at. After standing there approximately one minute she then rudely informed me that the register isn’t open. I was really aggravated because she could have told me that immediately...
Read full review of SheetzFountain drink
I stopped at the sheetz https://maps.google.com/maps/place//data=!4m2!3m1!1s0x89cb0f6b449a08a1:0x37131a3445135f4?entry=s&sa=X&ved=1t:8290&hl=en-US&ictx=111 that’s the sheetz I stopped at I got an extra large mt Dew with light ice and it tasted like seltzer water I stop there on a daily and I’ve never had this issue I couldn’t even drink it it was so bad
Read full review of SheetzIncorrect order and rude associate and rude manager
This morning, April 5, 2024, I place an order online to be picked up at the drive thru window at Store #722, 3999 S. Hamilton Rd, Groveport, Ohio. I arrived at the store, proceeded to the drive thru window, and was given my order; however, I was given the wrong size drink. The drive thru worker has already left the window so I could not immediately get...
Read full review of SheetzVery uncalled for actions
My husband and I went to the Sheetz in Louisburg NC, we went to just grab snacks and stuff. We were taking our time and looking at stuff to buy, and my husband wanted to get him a sheets cup to get coffee I actually went ahead to pay for the before even putting the drink in it after I paid he was fixing his coffee and a very, very rude employee comes up and...
Read full review of SheetzSheetz online delivery
On Jan30th 2024 at 1:53am made an order said it would be delivered by 2:34am . That being said I'm still waiting it's 3:38am. Call the store katyln the manager says it's not there problem don't know what I can do they go through doordash . Fact is I made the order through the sheetz app NOT Doordash. So how do I tell doordash? I didn't make a order through them made it through sheetz. There is no way to contact shertz directly about this an there isn't anything on the FACs page or searching the web. This is ridiculous 😒
Claimed loss: 30.00
Desired outcome: Apologize, fix this so it want happen to anyone else, an a refund.
Confidential Information Hidden: This section contains confidential information visible to verified Sheetz representatives only. If you are affiliated with Sheetz, please claim your business to access these details.
Sheetz salad
I just bought a salad from your company. The sheetz in Boardman and there was a piece of hair in my salad and it was cold and the portion didn’t suit what I paid for. They didn’t give me a receipts with the price and location but they attached this script to my bag. I’m very concerned with the quality, food safety problems of this location. This is a local sheetz that I go to a lot and I’m a loyal customer.
Claimed loss: Poor food quality, hair in food
Desired outcome: I’d appreciate a response and a refund.
Confidential Information Hidden: This section contains confidential information visible to verified Sheetz representatives only. If you are affiliated with Sheetz, please claim your business to access these details.
Food, I did not recieve what i paid for
I do enjoy sheetz food and prior to my accident i indulged myself most often. However this first time ordering delivery i am missing my order, the sampler which i ordered two of does not contain the items requested and the two for 6 which i paid 6.50 for i only got one of. Frankly I am missing about 20% of my items ordered and i cannot find any other way to rectify this.
Read full review of SheetzCharge for a car wash that I declined
We were visiting in Ohio and stopped for gas at store #552. At the pump #11, I selected no for the car wash and was charged $9.00 anyway. I did not notice it on the receipt until we returned home to Pittsburgh. We did not get the carwash. The store was located on Pearl Road. I was not happy about seeing the charge because of Christmas being so close and I...
Read full review of SheetzIncorrect item sold
I was at Sheetz in Grove City pa today (11/22/2023). I ordered my lunch and proceeded to checkout. I was asked if I needed anything else, which I appreciated because I had forgotten to pick up a pack of cigarettes earlier today. When I ran my debit card and the cashier asked me if I needed my receipt I looked down to collect my cigarettes and drink and...
Read full review of SheetzPoor service, experience at a sheetz station
I like Sheetz, and usually stop when I'm on the road and need gas. Couple visits to the above store the last couple weeks has been below my expectations and pleasant experience with other Sheetz locations. 1. first visit. no receipt given at pump. long line inside of people waiting to check out, only one clerk working, and when I got to him, he had no...
Read full review of SheetzMissing item in prepaid pickup order
[protected] -(Sheetz reward card) Wednesday around 8:17am I placed a prepaid pickup order at Hayes St location in Johnstown Pennsylvania I ordered French toast sticks Hash browns Edible cookie dough And a peppermint mocha latte The issue was that I did not receive my latte. My mother was sent to pick up my order since I have been...
Read full review of SheetzDrinks. Staff and police was called
The staff is the most meanest to disabled people. Oh we were nervous you were walking around oh you grab to much drinks hold on the excessive force was unnecessary and the restraining order. Not even water or gas? The parking lot and premises to? Walking around isn't a crime! But the staff didn't know me and she wanted to knip it in the bud. I have a...
Read full review of Sheetz and 4 commentsPoor tasting food
Hello I recently placed order for food at Girard pa location today (November 15) at around 2 pm. The food affected was fries in a cup and French toast sticks. They tasted horrible. Like old fryer grease and I couldn’t even eat them. The milkshake I got was a peppermint one that was 5.30 and it was completely separated and runny. I usually do not have issues here but almost every item I ordered today was not really good at all.
Claimed loss: 15.00 or so
Desired outcome: Refund or gift card
Customer service
The really short young girl at sheetz on springs road in hickory is very rude. And only gave me part of my order when I asked for the other part she rolled her eyes and took forever on purpose and was making other orders that came way after me before mine. It said on her name tag she was a supervisor. It was late at night on night shift after 1 am.
Three (3) gift card balances suddenly wiped out on sheetz app
Hello, I recently received three (3) Sheetz Gift Cards in the mail from a health insurance company called UPMC. They were valued at $15.00 each (total of $45.00). I added those three cards to my Sheetz online app in the 'wallet' section. The app showed that they each had a $15.00 balance in them. Immediately following that, I attempted to place an order on...
Read full review of SheetzCar wash
I went to the car wash at the Sheetz in Waynesburg Pa today 11/3/23 at 3:55pm. I got the $9 package, in the middle of my wash the arm broke off and scratched and dented the whole side of my car as it just kept moving and didn’t stop.
I had soap all over my car and had to go somewhere else to rinse the soap off. I did go in the store after coming back from rinsing my car and the manager said oh and just offered me a refund.
Who is going to fix my car? I have a video of me recording the damage in the Sheetz parking lot if you need it.
Claimed loss: Scratches and dents Can get an estimate if need be
Desired outcome: I would like compensation for repairs on my vehicle Aaron Sisler 136 Cumberland Ave Carmichaels PA 15320
Their service.
I came into perry highway sheetz at about 2am to grab my order from the carry out shelf, and was attempting to go through my bag to make sure my whole order was there. Due to this store consistently giving us cold food when an order is scheduled for a pick up time and their inability to give customers the extras that are being paid for. When I went to pick...
Read full review of SheetzPoor Custumer service
I went to buy milk and soda for ny kids. I did self pay, but I scanned the milk two times by error, the workers take forever to assist because they only talk among themselves and let the customers wait. I used the second self pay machine and paid for my order. The first machine was saying wait for assistance, so the supervisor at sheetz yelled to me in...
Read full review of SheetzCashier
Appx 12:20 PM on October 18th I visited the store to get a drink and sandwich.
When I went to the cashier (Cathy), I gave her my Sheetz card and asked if I
had anything free. I said" sometimes I get a free drink and it has been a while. "
She responded, "they don't give much away anymore since the Biden crunch."
I said "It is what it is because of what Trump left him." She then verbally continued to comment political slurs towards me as I left the store.
Under no circumstances is it acceptable for anyone working at a cashier in any store to make any political comment to a patron. I own a Real Estate company and no one is allowed to discuss politics in the office or on an appointment.
Desired outcome: Proper training.
Missing my Arnold Palmer tea
Placed an using the sheetz app . Got my order and my drink is missing . I called sheetz @ 9915 Fayetteville rd . And the person who answered phone said that I can file a complaint or come pick up my drink. Mind you I paid for DoorDash so why would I go pick it up. And this isn’t the first time this has happened while I’m getting a delivery. It’s the first...
Read full review of SheetzOverview of Sheetz complaint handling
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Sheetz contacts
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Sheetz phone numbers+1 (800) 487-5444+1 (800) 487-5444Click up if you have successfully reached Sheetz by calling +1 (800) 487-5444 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 487-5444 phone number Click up if you have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number 2 2 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 487-5444 phone number
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Sheetz emailsjcampbell@sheetz.com100%Confidence score: 100%Support
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Sheetz address5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
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Sheetz social media
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