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Firestone Complete Auto Care Logo

Firestone Complete Auto Care

United States
Customer Care
Phone:1-800-367-3872
 
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Firestone Complete Auto Care Complaints & Reviews

Firestone Tire Complete Auto Repair - Just everything

Posted: 2014-07-06 by    Marleena
Complaint Rating:  0 % with 0 votes
This entire trip was a disaster, and I plan on never returning. I went in for the 99.99 brake replacement deal, well instead my brakes cost roughly 800.00 + dollars. They treated me like my time didn't matter and then charged me for the extra time it took them to service my vehicle. I made...
Complaint comments Comments Complaint country United States Complaint category Car Service Centers

Firestone Complete Auto Care - Firestone put a bad part in my vehicle now there pushing me around!

Posted: 2014-01-23 by    Stelle22
Complaint Rating:  0 % with 0 votes
On January 1st 2014 My car overheated on my way to work, I searched on my phone for the closest repair shop and that was Firestone complete auto care on union hills. I brought my car in at 11:12am they told me they would not be able to look at my vehicle till the next day January 2nd. On January...
Complaint comments Comments Complaint country United States Complaint category Products & Services

Firestone Complete Car Care - High charges

Posted: 2014-01-07 by    Jacs
Complaint Rating:  0 % with 0 votes
I have been going to firestone for years. I have never paid over 30. 00 for a oil change. Why did they charge me over 50. 00 and said it was because of high mileage. I have never been charged that much for a oil change from nobody. I had high mileage before and was not charged that. I believe...
Complaint comments Comments Complaint country United States Complaint category Car Service Centers

Firestone Complete Auto Care - Charged for Incomplete Diagnostic Check

Posted: 2013-11-17 by    Ripped off Again! Really!!?
Complaint Rating:  0 % with 0 votes
I took my 2003 Hyundai Sonata in to have a diagnostic check because the car jerked on acceleration for a few days and the check engine light came on yesterday. I was told that I would have to pay $99.99 for a complete diagnostic check and it would take approximately 1 to 1 1/2 hrs to diagnose....
Complaint comments Comments Complaint country United States Complaint category Car Service Centers

Firestone Auto Care - Auto Oil Change

Posted: 2013-11-12 by    AprilLBassett
Complaint Rating:  0 % with 0 votes
I went for auto repair tonight 11/12/13 for a tire rotation and oil change, after 2 hours of wait time. I watched them do oil change and they left the cap off and oil is all over my car under the hood and it smells of oil inside the vehicle. They told me oil smell should go away. Not happy with...
Complaint comments Comments Complaint country United States Complaint category Car Service Centers

Firestone - Illinois, Lindenhurst - Faulty Advertising

Posted: 2013-09-17 by    Derrick W. Smith
Complaint Rating:  0 % with 0 votes
I had brakes done at another Firestone / the firestone policy on the receipt is lifetime brake pad replacement for all cars serviced by firestone. I took my car in for brakes at the listed firestone and after the work was completed was charged foe brakes and labor. I asked why I was charged...
Complaint comments Comments Complaint country United States, Illinois, Lindenhurst Complaint category Car Dealers

Firestone Auto Care - California, Riverside - Quality of workmanship

Posted: 2013-08-25 by    bl_knndy
Complaint Rating:  0 % with 0 votes
Had a water pump replaced in 2012. Same pump needed replacement in May 2013. Engine overheated and head gasket failed August 2013. Firestone added 2.5 gallons of coolant and indicated the coolant fill cap may not have had a seal and evaporated the coolant. Firestone replaced this hose. Towed...
Complaint comments Comments Complaint country United States, California, Riverside Complaint category Car Service Centers

Firestone - New York, Newburgh - Pricing

Posted: 2013-04-09 by    muthig
Complaint Rating:  100 % with 1 votes
I brought my car to Firestone and it turned out that the air conditioning compressor
needed to be replaced on a Acura TL. total cost for parts and labor was $930.
The compressor was $450 & the V belt was $80. it turn out that my old part was returned in new compressor box with...
Complaint comments Comments Complaint country United States, New York, Newburgh Complaint category Cars, Parts & Vehicles

Firestone - Texas, Bellaire - Ripped off!!!

Posted: 2013-03-18 by    1997lexus
Complaint Rating:  50 % with 2 votes
It is illegal for firestone to charge me $40. 00 for an oil change, tell me that they changed the oil and put 5 quarts of new oil in my car when in fact they did not.
What a rip - off!!!

My mom has taken her car (1997 lexus es300) to firestone located at 515 murphy rd,...
Complaint comments Comments Complaint country United States, Texas, Bellaire Complaint category Car Service Centers

Firestone - Texas, Houston - 1997 lexus es300

Posted: 2013-03-18 by    1997lexus
Complaint Rating:  0 % with 0 votes
My mom has taken her car (1997 lexus es300) to firestone located at 515 murphy rd, stfford, tx 77477 (281 - 499 - 1811) for the past 12 years. Oil was changed on 1 / 24 / 13. I am driving the lexus now, didnt realize that the oil had just been changed and i wanted to get the oil and the fluids...
Complaint comments Comments Complaint country United States, Texas, Houston Complaint category Car Service Centers

Firestone - Poor work causing almost an accident of wife and grand daughter

Posted: 2012-09-21 by    Mikeler
Complaint Rating:  0 % with 0 votes
I had my tires rotated at a firestone in cresthill they did not tighten them down properly therefore one tire came off causing serious problems with my wife in car and with my grand daughter she was well shook up and frighten next i went to the one who did the poor job and he stated its me i...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Firestone Incomplete Auto Care In Augusta - Georgia, Augusta - Crappy Customer Service & lousy auto care

Posted: 2012-09-16 by    Veronica Vale
Complaint Rating:  0 % with 0 votes
Their customer service stinks, and they work very hard to avoid giving discounts (esp. if your in the military), along with poor quality service, they often use second hand auto parts instead of the new ones that you paid top dollar for, and they overcharge customers for the labor.. My experience...
Complaint comments Comments Complaint country United States, Georgia, Augusta Complaint category Unauthorized Charges

Firestone - California, Costa Mesa - Stay Away

Posted: 2012-09-08 by    Stephen Co
Complaint Rating:  0 % with 0 votes
had used these guys religiously years ago and was very happy. But they have had a great deal of turn over in management and technicians. DID NOT DO WORK PAID FOR - Recommend additional work based on "technician recommendation and experience" that was totally unnecessary. - cabin filter,...
Complaint comments Comments Complaint country United States, California, Costa Mesa Complaint category Car Service Centers

Firestone - Florida, Palm Harbor - improper installation

Posted: 2012-07-06 by    gvg5004
Complaint Rating:  100 % with 2 votes
I brought my car to Firestone for maintenance in preparation for a long trip. Firestone does the requested general maintenance and notes a few needed repairs. One of the repairs is the front right CV axle. I pay, and my car breaks down on the highway in a very dangerous section endangering myself...
Complaint comments Comments Complaint country United States, Florida, Palm Harbor Complaint category Car Service Centers

Firestone Complete Auto Care Store - Pennsylvania, Philadelphia - management

Posted: 2012-06-12 by    Maeby
Complaint Rating:  100 % with 1 votes
This place has really bad management. I can't believe people like this are hired. The manager Mike is rude and unprofessional. Place is a complete scam....
Complaint comments Comments Complaint country United States, Pennsylvania, Philadelphia Complaint category Car Service Centers

Firestone Auto Repair - Don't ever let them touch your car

Posted: 2012-05-30 by    Beniete
Complaint Rating:  0 % with 0 votes
I live in NJ. My daughter's car (my car) broke down in Port St. Lucie, FL on March 6, 2011. AAA towed her car to Firestone All American Tire and Service. They told me the engine blew and I agreed to have them replace it (with a rebuilt). The store manager was nice enough at the time. Got...
Complaint comments Comments Complaint country United States Complaint category Cars, Parts & Vehicles

Firestone Complete Auto Care Wilmington Ma. - Massachusetts, Wilmington - poor workmanship

Posted: 2012-05-28 by    david lakin
Complaint Rating:  0 % with 1 votes
tried doing my own brakes to save money and install calipers on wrong side and bleeder screws where on bottom instead of top and was unable to bleed properly so after hours of frustration i took my vehicle to firestone while at work i got a call from firestone informing me that my master cylinder...
Complaint comments Comments Complaint country United States, Massachusetts, Wilmington Complaint category Car Service Centers

Firestone Auto Repair - Florida, Miami - Overcharge

Posted: 2012-05-02 by    belludo2000
Complaint Rating:  0 % with 0 votes
OverchargeAbout a month in a half ago my car brokedown on a saturday and i called Geico, since i have Emergency Road Service. Since Firestone is one of the few Auto repairs open on sundays i told him to take my car to one of the branch closest to me at that point. For some extrange reason they...
Complaint comments Comments Complaint country United States, Florida, Miami Complaint category Car Service Centers

Firestone Complete Auto Care - Oregon, Salem - hotrodding my vehicle

Posted: 2012-04-28 by    Mark A Brown
Complaint Rating:  100 % with 1 votes
I just had new tires installed on my 2002 duramax and have purchased the lifetime at alignment back in Oct 2011 at F.C.A.C. I went in on a Monday at 8:00am 4-16-12 and was first on the list. My truck was test driven, then returned and put on the alignment rack. After that the tech took it down...
Complaint comments Comments Complaint country United States, Oregon, Salem Complaint category Car Service Centers

Firestone - Ohio, Columbus - no on completion of work

Posted: 2012-03-05 by    R.E.P
Complaint Rating:  0 % with 0 votes
Paperwork states that they check air pressure in all tires. I told in 2 and a half months ago that's a valve caps were seized up and would not come off and I requested that they would get the caps off. this was early january the paperwork said that they check the air pressure at all tires...
Complaint comments Comments Complaint country United States, Ohio, Columbus Complaint category Car Service Centers

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