Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website  
Fingerhut Logo



1660 Highway 100 S. Suite 500
Saint Louis Park
United States - 55416
Customer Care
Additional Contact Address
P.O. Box 166,
Newark, NJ 07101

Fingerhut Complaints & Reviews

Fingerhut - A product i ordered

Posted: 2015-11-27 by    tina sentak
Complaint Rating:  0 % with 0 votes
i ordered a babys gift basket for 84.99 in baby blue with a brown basket. what i recieved was a white basket with completely all the wrong items in it. i called customer service and spoke to someone who i could bearly understand. being i didnt have time to exchange the item because it was for...

Fingerhut - Georgia, Covington - Customer Service/Collections

Posted: 2015-11-19 by    Reviewer28422
Complaint Rating:  0 % with 0 votes
Numerous times have I received calls from their collections dept. One month I paid over by 20 dollars and the very next month they called my job and cell phone numerous times to say that I was $4 short on a payment. I asked why they did not take the cred it of 20 dollars and adjust the payment...

Fingerhut - Safeline Fees

Posted: 2015-08-27 by    Christina Perez Gonzalez
Complaint Rating:  0 % with 0 votes
I was charged since 10/14 and never signed up for this service. Like many people, I don't pay attention to my bill as I should. Waiting to see if I'll receive full credit for the total charged. I received a partial credit. I signed up on-line, but would have never signed up for this. This is...

Fingerhut.com - Colorado, Englewood - Used merchandise disguised as new.

Posted: 2015-08-19 by    Reviewer56274
Complaint Rating:  0 % with 0 votes
I bought an air conditioner from Fingerhut. It came in a very dirty, beat-up box. When I took it out of the box--I would have sworn that it had been previously owned.
It was dirty, bent up on the coils, etc.
Has anyone else ever gotten something like this?...

Fingerhut - Identity Theft/Fraud

Posted: 2015-07-27 by    Angela in AZ
Complaint Rating:  0 % with 0 votes
A stranger has used my name to get a credit account at Fingerhut. They have purchased items, not paid for them and now I am getting emails about the past due payments owed. I have never heard of this company. I contacted them through their website and online chatting option for immediate answers....

Fingerhut - Charging account for sister company

Posted: 2015-06-11 by    Holsted/fingerhut
Complaint Rating:  0 % with 0 votes
Fingerhut billed my account with them for two unsolicited items from a sister company. After jumping through several hoops and being told it would be removed from my account, it has not been removed. I have reported this scam to the US postal inspectors who either don't listen, don't...

Fingerhut - Theft, outsourcing of business

Posted: 2015-05-27 by    TruthTeller78
Complaint Rating:  0 % with 0 votes
I placed an order with Fingerhut over a month ago. Upon going to their website to check the status of my order it showed they received the down payment and deducted it from my order. A few days later I checked and I wondered why the order was saying still pending and why it no longer showed...

Fingerhut / Holsted Jewelry - Fraud, Lawsuit

Posted: 2015-04-30 by    ScammedByHolsted
Complaint Rating:  0 % with 0 votes
My nightmare with Holsted Jewler's began by making the mistake of doing business with Fingerhut. Fingerhut sold my personal details to Holsted. Holsted then began to send me letters offering me free rings. I filled out one of the letters and paid the shipping cost for the rings. Like many...

Fingerhut - Product not received

Posted: 2015-03-20 by    clewi03
Complaint Rating:  100 % with 1 votes
I am getting the run around by customer service on the phone, chat and email. I never received and order I placed but I am being ask to pay for items I have not received. Where do I go from here. I have been told several times I will receive a form to make a report with the police department....

Fingerhut - did not get exchange on damaged product

Posted: 2015-03-08 by    virginiax8
Complaint Rating:  0 % with 0 votes
JAN 15 2015 i ordered 2 simons club chairs ( RED ) THE chairs cme in a week later .FINGERHUT always send a e- mail before the items are delivered one chair was damaged so i sent it back on 1/21/2015 with all the proprer papers for an exchanged and i sent several e=mails to the company a month...

Fingerhut - wanting me to pay for something i never received

Posted: 2015-02-23 by    mscherryny
Complaint Rating:  100 % with 1 votes
I order a xbox from Fingerhut . Which I never received now FINGERHUT want me to make two payment on it. I tried to explain that I never received the product. They stated since it was mail out I would have to make the two month payments. I did everything that they asked such as call the police...

Fingerhut - Bluestem Brands - Misleading & deceptive = consumer fraud

Posted: 2014-07-08 by    Cpandora
Complaint Rating:  100 % with 1 votes
To Whom It May Concern:

• FINGERHUT is the Bluestem Brands, Inc., . "Flagship brand". Their website states: "OUR MISSION To improve our customers’ lives by providing the merchandise they need with the flexibility of paying over time".
• FINGERHUT’s Standard Return...

Fingerhut - Refused to take defective product back during 30 day trial period

Posted: 2014-07-01 by    Tired of being nice
Complaint Rating:  0 % with 0 votes
I purchased a 40" LED SAMSUNG, 3D Television from Fingerhut on November 15, 2013. Immediately the TV began turning on and off by itself. I was within the 30 Day Home Trial Period, so I called Fingerhut to return the television. I was told by an EXTREMELY RUDE phone representative "It is not...

Fingerhut - Bait and Switch

Posted: 2013-12-15 by    PJNYC
Complaint Rating:  0 % with 0 votes
On 11.29.2013 I ordered a LG Neon II Unlocked GSM Cell Phone in Orange/Gray, I received a Red/Silver on 11.28.13, this was to be a birthday present for Dec. 7th. When I got the incorrect phone, I IMMEDIATELY reordered the Orange and Gray on 11.29.13, as to assure a timely delivery of the second...

Fingerhut - Michigan, Detroit - Deffered payments

Posted: 2013-09-23 by    Ms. S. Hill
Complaint Rating:  0 % with 0 votes
I put a order in about a week ago, orderd my items online because I thought I didn't have a catalog not knowing that those numbers on the back of the catalog is golden!!! This allows you to make no payments for 6months maybe a year, but if you order online you do not get deffered payments....

Fingerhut - Wisconsin - Billing Fraud

Posted: 2013-05-18 by    Gary Anthon
Complaint Rating:  100 % with 1 votes
I was a Fingerhut customer one time purchase. I bought a coffeepot for a gift. I paid off the full amount due early and I am still being billed for the minimum payment. Throughout the entire billing cycle I was charged late fees even though the payments were autopay and initiated from the Fingerhut...

Fingerhut - Minnesota - billing for merchandise not ordered

Posted: 2013-05-11 by    Paraska
Complaint Rating:  0 % with 0 votes
They got my name and address somehow and started shipping worthless stuff--hand towels at $14.00 each (the bill arrived separately and later.) When I called them to get a return label, the person on the phone lied that my account "did not come up." I returned their trash, but ended up paying...

Fingerhut - safeline plus

Posted: 2013-05-07 by    Gennalee J
Complaint Rating:  50 % with 4 votes
I never realized that I was being charged for safeline plus on my account... I called to request it removed or have proof of enrollment and was told I can only be refunded for the past 60 days... I tried to ask for a phone number to safeline plus but was told there was none.. I will be contacting...

Finger Hut - Illinois, Champaign - absurd charges

Posted: 2013-03-30 by    randallroy
Complaint Rating:  50 % with 2 votes
at issue is I purchased a wedding ring, poor quality. I returned it within a couple of days. they charged me a restocking fee for a wedding ring!!! how absurd is that. I refused to pay it. they then charged me interest on the restocking fee for 15 months. they ten turneded me into the credit...

Fingerhut/philippines Outsourcing - Florida - incompetent pathetic filipino retards why do companies hire these goons??

Posted: 2013-03-26 by    filipinossuckcock
Complaint Rating:  25 % with 4 votes

Share with Others

Contact Us


Several Tips How To Choose a NY Lawyer From a Radio Ad
Several Tips How To Choose a NY Lawyer From a Radio Ad
more videos More Videos
RSS Feed

Reply to