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CB Other Review of Zenith American Solutions
Zenith American Solutions

Zenith American Solutions review: Personal retirement funds management

C
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10:49 am EST
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My former employer uses Zenith as the administrator for my retirement plan. I separated from the company August 2022, the first of September I request a full distribution from my account. It took several days - leading into weeks before I was able to receive confirmation that my distribution request had been received. I have made several calls to the number listed [protected], in addition I have made several trips to the office located at 100 Crescent Center Pkwy- the office is never occupied- the doors are always locked. A few weeks ago, I was able to speak to someone who informed me that they did have my distribution request, however they need to verify the notary that notarized my application - I had the document notarized at my local bank. As of today, I have not heard from Zenith.

This company needs to be investigated, the prolonged delay and the inability to contact a representative leads me to believe that they have misappropriated funds or running some sort of scam on my former employer it should not take 4 months for me to take possession of what belongs to me.

Desired outcome: I would like a full distribution from my retirement account

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