Menu
Write a review
File a complaint
Zager Guitars

Zager Guitars review: Unresponsive

R
Author of the review
11:13 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

The bridge on my Zad50 split. I bought it 19 years ago so no complaint regarding that. However, I sent an e mail to Zager asking if a rreplacement bridge could be sold and the cost of shipping added. I then saw a Chat facility on the Zager website so repeated my request there. It stated that a reply wouild be sent within 30 minutes or so. Nothing. A couple of hours later I reminded Zager via the Chat facility. More than 24 hours later and no reply from Zager. My luthier says the guitar top is solid, the back and sides laminate and he suspects the guitar was made in China or somewhere similar then branded Zager. That may not be the cas today but it certainly was suggested 20 years ago.

Recommendation: Customer service awful.

0 comments
Add a comment
  1. Zager Guitars Contacts

  2. Zager Guitars phone numbers
    Click up if you have successfully reached Zager Guitars by calling +1 (402) 770-7747 phone number 0 0 users reported that they have successfully reached Zager Guitars by calling +1 (402) 770-7747 phone number Click down if you have unsuccessfully reached Zager Guitars by calling +1 (402) 770-7747 phone number 0 0 users reported that they have UNsuccessfully reached Zager Guitars by calling +1 (402) 770-7747 phone number
  3. Zager Guitars emails
  4. Zager Guitars social media
  5. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Dec 08, 2025
  6. View all Zager Guitars contacts
Zager Guitars Category
Zager Guitars is ranked 14 among 23 companies in the Music and Instruments category