Yun Nam Hair Carepersistent hard selling and disregard of potential treatment cost

K
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a verified customer
Verified customer

I have been a customer of Yun Nam Hair Care Singapore for a few months and was lured in with their treatment session package. At the beginning, I thought it was quite reasonable to take few sessions and to expect a good result out of it. They also provided an instalment mode of payment, and this is how they lure people to think that the cost is bearable per month.

But, eventually every month they keep on trying to sign me up for more and more sessions at about S$2000 - S$7000, depending on the number of sessions. This is done via persistent hard selling and persuasion in response to my psychological condition.

One session could be at S$200, and they would offer you various types of treatment combined in a day. In my case 55 days of 4 sessions of treatment at around S$200 /session will amount to S$44000. That is why it becomes expensive.

Other than hair treatment sessions, they sold hair a product at around $4000 / box of 20 bottles. Which initially I was stupid enough to accept the idea of around $200 / bottle approximately, but afterwards, it really is just a way overpriced hair product. Why should they have the privilege to sell at this price?

Even though there is a slight improvement in my hair condition. This result, could actually be achievable without such high treatment costs. It's just about consistent and dedicated care, and it's not about applying magic potion to my hair. In total I have spent about S$48000 in credit, some are paid over 3 years, and some are 2 years. It's almost equivalent to buying a car I guess.

Given that they charge a really high price. I would suggest that there should be a way to audit the quality of their hair treatment, business operational procedures and customer management of these types of hair treatment business. Also most importantly there should be a way to protect the customer from unconsciously spending too much money on this.

Why are they being advertised everywhere and people went by and never thought about it?

Most people who went there are not patients who need a surgery, these are just people who would like to try to improve their hair condition, so the claim that we urgently need all these treatments could not be proven. Also are they licensed doctors who is a specialist of hair condition?

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