I have been charged $43.80 for an unknown reason and would like to know how to resolve this. This is what I know,
Description: POS GOOGLE *YouTube Mountain View CAUS
Transaction Date: 4/15/2019 12:00 AM
Transaction Amount: $43.80
Check Number:
Debit or Credit: D
Host Transaction Code: 2326
Host Transaction #: a39ece11827658b59caa4644e0764ea09a3a3fe5
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To Whom it May Concern, I have been charged $11.00 for six months.Why was I charged and how do I stop future payments?? Am I paying for something that I need??My email address is [email protected] and my phone number is [protected]
a verified customer
I had this happen yesterday they got me for 13 withdrawals to Google*YouTube Mountain View CA. They took a total of $1, 233 from me before my bank alerted me all in the span of 2 hours.
It is a real service but it is scammers getting our info and purchasing these services. There is a special link you can go to for these exact charges.
https://support.google.com/youtube/answer/9346937?hl=en
or
Report unauthorized charges
If you see a charge on your card or bank statement for a digital purchase on YouTube that you didn't make, you can report the charges to our support team within 120 days of the transaction.
Step 1: Identify YouTube charges
All YouTube purchases will appear on your statement as GOOGLE*YouTube [service name]. For example, a YouTube Premium charge will appear as GOOGLE*YouTube Premium.
If the charge in question isn't in one of these formats, it didn't come from YouTube. Get in touch with your bank or card-issuer for more info.
Also, call and dispute these charges with your financial institution they will black your debit card and give you a new one and investigate. I still had my debit card in my own possession when this happened. HAD MY BANK SHRED IT THIS AFTERNOON!!
GOOD LUCK
a verified customer
I have been charged 4.99 for no reason and absalutly no Authorization to do so how do i stop this and get a refund Google *youtube Memmountain View Caus??? Dec 15 2020
I have been charged $24.00 for Google mountain view caus I would like to know why I'm being charged this every month
a verified customer
as anyone figured this out, I have over 100 separate charges on my account and I don't even have google or you tube accounts.
a verified customer
Same thing with me. I will be reporting this to my bank in the (am) to get these unauthorized charges, REVERSED!!
a verified customer
This company is illegally hacking into your identification & fraudly stealing funds from your private banking. Everyone needs to contact the FBI & file a complaint.
a verified customer
This company needs to be investigated. This is a felony.
a verified customer
Yep, youtube mountain just got me for $257 just last night, multiple ranging from 0.00 as a test then 10 more charges from $1 to $45. WTF!!!
a verified customer
I just went into my youtube setting and it was a monthly fee for a channel. so i deactivated it.
a verified customer
Actually contact you attorney and have him file a fraud charge along with your credit card company and sue them and place charges, i did because youtube mountain is a straight up fraud
a verified customer
@Rob Wayne This company needs to be investigated & charged with fraud.
a verified customer
I have 173 charges for this mountain view caus on bank card and I didn't make any of them they range from $36.55 — $1.00 draining around close to $800 dollars if anyone can help me
a verified customer
@Betty Cartwright Same with me I had over 200 charges and 1200 dollars gone in less than two hours
a verified customer
This tv youtube mountain view was supposed to be 2 weeks free why was i charge $69.05 and how do i get my refund back.
YOUTUBE TV MOUNTAIN VIEW CA. PUL 4601 $69.05 DBIT PAYMENT
a verified customer
I downloaded this youtube mountain view Caus by mistake, Called and talked to someone and told them to cancel this. i see i have been billed for 69.05 on 8-3 20 please refund my money i do not wont this youtube site. thanks
VERA ANDERSON.
a verified customer
how do I get my money back from these sob's
I've been charged 60.99 for two months now. I have no idea what it is for. It's not the Youtube TV. That's 49.99. I've sent it to Google for investigation but haven't heard yet.
why would I pay even a dollar for help in obtaining the 24.00 charged to my account. You already owe me the $192.00 and you think I would pay another $1.00 for you to obtain this back???? And then another $49.00 every month after that??? Do you think I am stupid??> I believe I will be getting a lawyer for this so please be ready for this action.
Hi, I too have been charged $10.99/monthly for several months Without my authorization. . I thought it was something else, but I was wrong. I’m going to try that link that somebody posted earlier. This really is BS and they should be charged criminally. I wonder if some attorney would like to have this case as a class action law suit.
Good luck to all of us. I pray we all get our money back.
Bye, Lisa
a verified customer
I have a $56.57 done on 5 /19 I dont know what this is I dont want it.
a verified customer
Has anyone find out who this company is? I just got charged for $49.99 for what I thought was YouTube TV. Only to find out that Google's charges are named differently from these crooks. Abd I've had YouTube TV for 6 months now and this is the first time this happens. I've uploaded a screenshot of the charge for support.
I WOULD LIKÉ TO TALK TO A REAL PERSON IN REGARDS TO MY ACCOUNT. UNAUTHORIZED PAYMENTS AND WANT A REFUND IMMEDIATELY PLEASE.
[protected] HEATHER
Hi, I had the same problem and found this link https://support.google.com/pay/gethelp somehow I had gotten signed up for YouTube TV, I told them that I had not authorized it and they not only canceled the account but they are refunding me the money. I haven't gotten it yet, but I think that it will be put back into my bank account. I hope that this will help some of you!
They just charged me $3.11 for what??
a verified customer
Check your paid memberships under your Youtube settings . My son subscribed to a gaming channel and they charge $1.99/mo without knowing. I have been charged for the last 4 months. You can discontinue it from there also.
a verified customer
I want to talk to a real person. Not that robot Chris.. I need charges removed. Not going to pay anything extra. My phone [protected]
a verified customer
they charged me 49.99 for what I still dont know
I had a 94.99 charge and from here and can not find it anywhere on my google account. If anyone has had success figuring this out please let me know.
Same here. Same description on billing but it's at random times. $2.00 here and $2.50 another time. I added all transactions up over the course of a few months and it's over $200! How can I stop this?
Hey I had the same thing but it was monthly payment of 4.99 I found out it was due to my memberships to youtubers. Idk if you found this out already but I'm just doing my part to help
They charged me up 400$ please let me know what you find out