The complaint has been investigated and
resolved to the customer's satisfactionResolved Your Travel Headquarters — Scam
resolved to the customer's satisfaction
Well it looks like Ms. Madeline Allerton and her cronies and DBA's (TSN International, Star Vacation Club, VRM Management, Inc., Star Vacations, Harbor Resort Management) have developed a new LATEST AND GREATEST scam in line with the tough economic times.
DO NOT fall for Your Travel Headquarters "taxes only" cruise packages. They sell you the cruise and then you get an AWARD Voucher in the mail that you have to try to collect from Incentive Marketing Group...google that one.
These guys are slick... thank goodness they have a lawyer with them in the same building in Batavia.
Oh, just a side note...a quick check of the BBB Batavia report as of this date 9/24/09 has them rated as an F with 138 complaints registered in the past 18 months. HOW MANY MORE have been scammed but do not register their complaints.
Make the right choice and stay away from YOUR TRAVEL HEADQUARTERS and any other DBA company they use to scam.
Thanks to the folks in Batavia for taking advantage of families looking to have some quality of life during tough times.