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CB Taxi Services Review of Yellow Taxi
Yellow Taxi

Yellow Taxi review: The driver of cab 2740 wed3-10-21

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6:27 pm EST
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On the night of Wednesday 3-10-21 I was picked up by a yellow taxi approximately 11.30 pm. I was picked up on Clark st. Near north Ave. I was driven to northwestern hospital at Erie & St. Clair. We picked up my wife who was a patient there and proceeded home. Home is on Deming & Clair st. The whole time the driver never worn a mask. I opened the window to protect my wife and myself. After arriving at Deming and Clark I ask for a receipt. The meter said $17.50. I was told to touch a screen on the back of the head rest. I told him it wasn't working. When I ask how much I owed him and he said the cab company added $1.50 to $2.00 because I used a mastercard. I gave him a $400 tip. He said that the cab company would text me a receipt. That never happened. I called the credit card company and found out he charged me $28.00. On a $17.50 fare + $2.00 card charge + $4.00 tip equals = $23.50. Where did the $4.50 extra come from. This drive wasn't giving us a receipt and was very shady about the cost of the ride along with knowing about the actual credit card charges. We don't only feel like we been taken advantage of but this driver never had a mask on the entire ride. My contact number is [protected] Alan

Desired outcome: Wanting to credit card to be billed properly for the right amount. This driver should be reprimanded and suspended

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