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Used Yard Card financing for Mowing equipment. I receive statements on the first of the month and mail them out the next day and they are due by the 16th every month. On 4 separate occasions they did not receive payment by due date and charged me a $35 late fee. After the 3rd time I was fed up with it and sent a full payoff payment on the 3rd of this month. Now its the 17th and they still have not received payment and now have charged me another $35 fee. I mail all my bills for mowing equipment by mail and none of which have ever been late. I have researched complaints by other clients of Yard Card and I found hundreds of the same complaint. Forced late fees due to not receiving payments in time. Something has to be done, this can't be legal. They are robbing people.
Company Business Name: Yard Card
Country of complaint: United States
Address: PO Box 731, Mahwah, New Jersey
Phone: 1-800-252-2551
I am sorry to report that its now the end of 2013 and Yard Card continues the late fee scam. I pay my bill via on-line bill payment. Have scheduled it to be paid 10 days prior to due date. Bank mails the check 5 days prior to that and Yard Card still credits my payments as late. Not one other bill that I have paid by Bank of America has ever been late in the many years I have used their on-line bill pay service. I am going to report Yard Card to the Better Business Bureau.