xpndeal.com — eCommerce - Internet Sales wothou delivery
I lodge a complain on the 18 December 2011 about products I bought from the company that called itself Xandeal when I first made the purchase - Order Number : [protected].
According to the company website it should take five to eight days to deliver in the Republic of South Africa via DHL.
To-date the 22 December 2011 I have not yet receive an order I made I paid for in full the 18 November 2011.
I have written numerous emails to the company and I receive to responses for my emails.
I have on occasion spoken to assistants on live chat put I am put on hold until the chat period expires.So much for the chat facilities.
The company is evolving every day but the strange thing the website remain unchanged, it was first xandeal, then it was Xondeal, the xxndeal and at the moment it is operating as xnpdeal all this within a period of two months.
I have asked for the products to be delivered as promised or my money to be refunded and to-date I have not received and response.
For the complaint I lodge on 18 December 2011, I am still waiting for a response.
I have kept all the records of the email conversation I had with the company as a proof of purchase.