The complaint has been investigated and
resolved to the customer's satisfactionResolved World of Warcraft — Trial Account Upgrade Failure
resolved to the customer's satisfaction
I upgraded my World of Warcraft trial account, played it for 2 days, then sat down to play it again on Sunday. I logged into my account only to be told that my account had been suspended. It referred me to an email. I opened the email, and it said there was some problem processing my upgrade. They gave me a number to call - and of course, nobody is working on Sunday. They also LOCKED ME OUT OF MY ACCOUNT. I cannot even look to see if there was something wrong with my credit card entry. I cannot see anything about my account. There is nothing wrong with my bank account, but instead of saying the payment was rejected or something which would allow me to fix it, I get locked out and am given a worthless phone number to nowhere. How about giving me the benefit of the doubt until Monday? It's just wrong to have this kind of response with no data. Their customers might just be able to resolve whatever it is if they could. Locking access to all account details is disturbingly heavy handed. I guess i'll just sit have to wait to call at some time during the week. How ridiculous. Isn't it funny that they can cancel and suspend an account, on the same day that there's nobody there to answer calls as to why. Yeah, I smell a rat.