The complaint has been investigated and
resolved to the customer's satisfactionResolved Workmytaxes — Poor customer service
resolved to the customer's satisfaction
They were ok until I paid them the fee. They showed their true colors after they got the money. There was a mistake in my tax returns and I wanted them to help me with an amendment, and I assured them I'll pay the fee for whatever work they do. However, Sangeetha (owner/manager at workmytaxes) didn't respond to emails like she used to before I paid the fee. When I call their office, they would say they'll get back to me, which would never happen. Overall, they looked like jerks who just worked till they get the money, and after that left the client helpless.