WinSoftMagic Software — Purchased software, never got product
Purchased Advanced Video Compressor from WinSoftMagic.com. I never received my email with the necessary registration to activate my trial software, or a link to download the product. Tried for DAYS to contact any and all emails on their site with no response and their phone number is also invalid. I then did a Who Is search to get the owners name. Contacted him directly, told him my problem and he took my info and said he would tell his support people. Still have not got a response, refund - or a product. Very disappointing. As a freelancer who owns my own small business, one thing I despise is poor customer service and another is paying for a product you never receive. FYI...I also later found out that the company they use for payments, RegSoft.com, Inc., also has VERY poor reviews online. Look elsewhere before purchasing from WinSoftMagic.com This is unfortunate since I think their product was just what I needed.