This place is disgusting with their apartment units and with their treatment of residents. Do not expect any response from any email (maintenance requests or general questions) or physical paper request (with tracking). No a/c for 3 weeks. Then they retaliate against you if you ask for your rights! Infestation! Infestation! Roaches, ants, spiders, earwigs, stray cats, etc. The people that create this misery are the preferred tenants. They allow the tenants that literally throw their urine out of the balcony to stay, but not if you ask for your rights. They will try to intimidate you and threaten you. Run away.
Desired outcome: I have already attempted a compromise and they declined.
I agree about the retaliation.
Never have I known anyone as vindictive and intentional on creating problems for a resident just for asking what a mystery charge was for.
Letting a lawyer take care of this [censored]!
Accounting department is like the Devil den.