Walmart

Following is an ongoing problem with a protection plan I purchased for a fan from Sapulpa, Oklahoma Walmart. Attachments included. I believe this has gone on long enough!

Item Purchased: 7/2/22

T/C: [protected]

Price: $27.97

Protection plan:$3.00 for 2 years

Received an email 7/20/22 from Walmart protection Plans by Allstate

#: [protected]

Stopped working end of Sept. 2022

Tried to file an on line claim on 7/20/22, as did not know I could have returned it to the store, the online claim said to enter my email address which I did and it would send me a msg to setup an acct. I never received the msg. I did an online chat the 19th and 20th with Walmart customer service and was told I didn’t purchase this item, I had put the papers back in my file and found them again and on 10/25/22 I sent warranty support a msg I received a rtn msg from Jonathan that said he couldn’t find my protection plan and to send him copies of the receipt, a copy of the protection plan and a time for them to contact me. I sent all this information on 10/30/22 and never received anything from them. I then again filed the paperwork and just found it cleaning out 2022 papers.

I would like to get this resolved with a refund for the purchase price of $27.97 and the $3.00 warranty for a total of $30.97.

I was told at both stores they no longer sell Darigold milk. Very upsetting. I bought that milk at every visit. It was always almost sold out. Why did you take it off? No other store around here sells it. Only in Walmart. Please put it back. I love this milk. It also keeps longer in a carton. Thank you in advance. I am going to call to complain too. Susan Stiles