Menu
Login
Boy talk about smooth selling people. They should be called the surprise people. They advertise a cruise that includes airfare, then they surprise you with flight tax charges plus they add airfare booking fees. Then they add more "surprises" pre/post tour package and then the pre/post tour package & pre/post meal package the above amounted to over $1000. 2 nights in a hotel for $658, wow. The sad part is that they present a LDS image then slam you with charges. I canceled within 60 days for a trip still a year away and they charged us $1200. Never and never again, don't use them. BBB complaint and small claims court will be done.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was on the Glenn Beck tour but I WENT WITH Ducar and had great service. We of course joined with the other group at the events, and heard really bad reports about their service. One couple actually left the tour and used other hotels and a rental car to get around in because the accommodations were so low grade. I was thinking of booking with them because they seem to be the only ones right now who have the details on the Dallas tour. But now that i know this is the same group that so many in Israel had trouble with, I am going to wait and see.
They took a lot of people on the Glenn beck tour for thousands!
This terrible agent caused us to miss our cruise. LDS travel has not yet reimbursed us for their mistakes and we have been waiting for a month and a half with repeated requests. This company should be out of business.
VERY SHADY COMPANY
LDS Travel otherwise known as ldstravel.com or voyagertravel or brian mickelsen owner did a number on many travlers internationally by booking airline tics just two weeks before the international travel. folks that had booked with the firm months before had not heard anything from the agent and thought they had been taken (i.e., paid for nothing) and said that agent was unresponsive until 'pushed' or one guy actually drove to their office because trip was pending and he had been waiting months for details after havinge booked. our recommendation - book with these guys at your peril and discomfort because you will find out your itenerary only a week before the trip whether you book months before. you will have to generally book your own seats and you will have close to no hand holding that you find with your typical travel agency. Our view is stay away or book your own airfare unless you are up for a worrisome time waiting to find out your trip details only a week before. they had promised us at least three weeks before and we got our itenerary only a week before in the mail and had to book nearly all seats and ended up sitting apart on the plane. agent said 'that's good' 'you guys are all on the same flight!' Wow! isn't that a given! we got on the same flight but beware these guys waited until the absolute last minute (or two weeks anyway) before booking trip flight and we had signed up months before. Opinion: Very scary. Not your typical agency. So don't expect much and you won't get a discount.