Vampfangs.comon-line scam

D
This review was posted by
a verified customer
Verified customer

I recently ordered vampire fangs for my teens and myself for hallowe'en; however even though my mastercard has been charged, we have not received the product. I have been trying to contact them but every time I try to go on-line to find out the information, it closes me out of the site. Now as of today, October 29th, the site is temporarily closed. Now I am out of $90.00 -and they have my mastercard number!

Responses

  • As
    Asistin Feb 02, 2014

    I ordered mine in 1/31/14 and its about 3 days and it says that it's awaiting fulfillment...:-€

    0 Votes
  • Ma
    masacraig Oct 22, 2012

    I ordered prescription contacts and a set of werewolf fangs on oct. 19th. with the 2-3 day USPS shipping option. The forms for the contacts were faxed to them on oct. 21st by my eye doctor. I sent them 2 emails with questions. My first email was answered the next day and I was satisfied with the answers I received. I sent a second email with more detailed questions about the shipping and didn't have any of my questions answered. My second email said the following: "The forms for the contacts will be faxed to you today and I'm wondering if the shipping option I selected for the shipment will be fast enough to receive them by the 26th. If not, I am willing to change the shipping option. If this is the case then how can I change the shipping metheod and do you have a contact phone number so that I can speak to a vampfangs customer service employee directly? I have tried to change the shipping metheod but it will not let me edit the shipping metheod. Also on this order I have a set of werewolf fangs and if the contacts will not arrive by the 26th will the fangs be shipped before then?". The email was answered the next day (today) and said the following: "Hello Craig,
    As long as we get the approval fax today, we will place an order for the lenses to be drop-shipped to you today directly from the manufacturer." This answered none of my questions and was absolutly no help. The definition of drop-shipping is: a supply chain management technique. This involves a retailer that doesn't keep goods in stock, and they instead ship customer details to a wholesaler or manufacturer who ships the product right to the consumer. The retailer profits. which is what they do anyway and I'm a little worried about getting my shipment. They really need to improve their customer service and need to at-least have the option to speak directly to someone over the phone. Is that so hard to ask?

    0 Votes
  • Ac
    A.C. Alexander Apr 11, 2012

    I'm sorry to hear that everyone had such bad experiences
    with the site but I sure am glad to find out about all
    this. I will NOT be ordering from this site!
    Thank you everyone and
    Best wishes.

    0 Votes
  • So
    sopph Oct 30, 2010

    i ordered mine and they havent arrived. the set the deadline as 7 days after shipping confirmation. now they still havent arrived and it is 8 days afterwards and the site is down! not happy at all :(

    0 Votes
  • Du
    dutchkenny May 31, 2010
    This comment was posted by
    a verified customer
    Verified customer

    I live in Holland, and have ordered stuff lots of times. I have never had a problem. I would recommend them to everyone.

    Dutchkenny

    0 Votes
  • Ma
    Magicl Nov 26, 2009

    WOW! I have been ordering from them for years and NEVER had any trouble. They always answer my emails quickly when I have questions. I had to return an item once... no issues. I dont get why you had trouble.

    1 Votes
  • De
    dezygal Oct 29, 2009

    I ordered mine last saturday...got a confirmation...30 mins later...monday said they were shipped...havent recieved anything yet...it's October 29th...I was hoping to have them on Friday the 30th...Saturday i'm going out of town...so if there not here tomorrow...I will not do business with them again! I'm hoping it'll all work out!

    1 Votes
  • La
    lahni Nov 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i orderd some subtle vamp fangs about a week ago. i recived them on friday. my mate and i were too happy. his cousin got hers as well, thats why we trusted the site. however, when i looked up payment method it said that the cost was in australan dollers, so i was happy to pay the 30ish buks it cost, but realy it was like 60 buks- cuz thay used usa curency, just never said so!!! grr. AND i selected a 7.50 payment on the shiping- but thay changed it to like, 25buks without me knowing! so i paid way to much, but i did get my fangs

    -1 Votes
  • Ma
    Magicl Nov 12, 2008

    I got my lenses next day! I was surprised they came so fast! I have nothing bad to say about Vampfangs. The really made my last minute costume

    0 Votes
  • Ci
    Cierra Dean Oct 31, 2008

    I ordered liquid latex from this company on last Saturday, got my conformation email and they charged my account. There website said my order was shipped. I haven't received anything! I had express shipping on the item! I'm pissed!

    0 Votes
  • Li
    Lisa Oct 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered my stuff on the 27th, like all of you, I never received a email confirmation or tracking number. I went to the website and saw thats it closed..when I google it it says that the site is under construction which is total ### because they say that their shipping is finished for halloween..I know that we got ripped off, i'm so pissed! I payed through paypal and have filed a dispute. thank god they dont have my information since it was through paypal. How is this place still doing this to us? why hasn't it been shut down?!

    0 Votes
  • Da
    Damon Oct 31, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I ordered on Monday priority and our stuff arrived this morning !
    I was nervous though as with the website being shut down I had no tracking info since they never emailed me... they need tofx the customer service issue. Products look good ! Good luck to everyone...

    0 Votes
  • Wa
    wackie Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i ordered a pair of contacts (non Rx) and some vampire pressed powder last week. Thursday night 10/23. on 10/24 i received an email saying my stuff shipped. I paid for 1-2 express USPS shipping. It's a week later, 10/30, and have yet to receive my stuff. WTF?! and the website is closed to see where stuff is... i thought i wasn't last minute, but now i'm out of luck...

    0 Votes
  • Pi
    pissed Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have not received my order, and did not get any type of email confirmation. As soon as I saw that their site was "closed, " I knew I was in big trouble. I am very concerned about giving my account number to them. There are all sorts of identity theft, and with your debit card number and details, a company can continually withdraw money from your account (via making "payments" and debits to your account.) There is no telling what name or business name will show up, so stopping payment by just Vampfangs will not work. I am seriously considering the possibility of opening an entire new checking account. If ANYONE has recieved an order from this company before, please let us know. I suspect that anyone looking up vampfangs online at this point...it is because they too are missing the products the thought they were buying from a legitimate company.

    0 Votes
  • Br
    Brad Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same thing here. I ordered yesterday, never received an email, and now I can't find out how to get ahold of them. I am going to give them today and if i doesn't come I am allerting my credit card company to stop the payment.

    0 Votes
  • An
    Aniuta Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I also have this problem with some fangs and jewelry I ordered from them. I ordered Monday morning with the 4-day shipping, and I didn't get an email confirmation or the items yet. Hopefully they arrive today or tomorrow.

    0 Votes
  • Jo
    John Rubinov Oct 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have the same problem. I ordered contacts from them yesterday around 2pm when the site was still available. as soon as i get the order number, and click on the link to print the reciept, the site is closed! the phone number refers me back to the website which is down until after halloween. did not get any confirmation email.

    I dont know if I should wait and see if I get my product or stop the payment on the card...

    if this happened to anyone but they DID end up recieving their stuff, please let me know!!!

    0 Votes
  • Jo
    Joel Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I know whatsup?? I ordered on the 28th, and when I went to check if the delivery was confirmed and i received no e-mail and the site was closed. I better get my teeth in time, I paid for express. Should I halt my payment? I used my credit card.

    0 Votes
  • Wa
    Wayne Rush Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I placed an order over a month and a half ago. It is impossible to get to anyone. They suck!

    0 Votes
  • Le
    Lee Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Same here, I ordered tattoos yesterday and never got an email confirmation. Im pissed bc I needed them for halloween!

    0 Votes
  • Za
    zack Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    same here, its freakin ###.. if u call it says refer back to the site yet its ###in closed!

    0 Votes
  • Ne
    neal Dakmak Oct 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    same here i ordered last night and no email was sent. I dont know if I am going to receive my ### by halloween or not

    0 Votes

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