The complaint has been investigated and
resolved to the customer's satisfactionResolved Vacation Club — Resale
resolved to the customer's satisfaction
I have given notice to sell my points via the Flexiclub resale dept but they are ignoring me. The points are impossible to sell through any of the resellers that I have contacted. Appears I cannot cancel or even give the points back !! I have been trying to phone and am getting no reponse. I even tried emailing the accounts dept hoping for some form of response. We have found it impossible to get bookings for any of the resorts that we would like and have resorted to giving away miles to others before they expire. The monthly subscription has risen from approx R200 per month to R10 000 in the past 10 years which is alot of money to spend for no return.
I am at a loss for what to so next. Please can you give me some advise.