USAVeonPills / Pure Energy Products - OklahomaFraud and theft!

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a verified customer
Verified customer

On January 10, I ordered a "free" trial of phentermine as a result of an e-mail that I was sent by usaveonpills. There was no mention of any further obligation or charge other than paying the4.95 shipping and handling charge. Today I was checking my bank account online and noticed a charge of 149.95 was made to my account by Pure Energy Service. Having no idea what this charge was for and by whom this charge was made, I tried to call the number provided by the charge, and was told by a recording to "leave a message". Of course I have not been contacted yet. I did my own research on the net only to find out that I am just one of many that this company has scammed. I found out that the charge was related to the supposed "free trial with no obligation" order of phentermine that I previously placed with a company called "usaveonpills". A company called Pure Energy Service Products has charged my account 149.95 for products I NEVER authorized. I called back and instead of following the recorded prompts and leaving a message pushed "0" on a hunch, and sure enough got a representative on the phone. I was told that I was wrong, that it was plainly written on the e-mail that I would be charged an additional 149.95, and sent more product. I haven't received the product yet, but already caught this theft because I check my account online frequently. She informed me that they offer no refunds at all after the account has been charged and products shipped. Well, of course the thieves do it that way. The unsuspecting customers who only agreed to a trial offer and only to pay 4.95 shipping and handling know nothing of the intent of this company since there is nothing on the e-mail and no paperwork with the original trial bottle to suggest otherwise. I read over that e-mail several times to make absolutely sure there was no further obligation. The pills, by the way, made me feel ill, and I would never order more. I suppose that's why they have to steal from people. How is this legal? I have already called my bank, have already had my account number changed, and am hoping to be able to have this charge taken off by disputing it. My bank card is also a Visa card. Anyway, hopefully someone will google this company first and see this complaint (among many others) and know to stay far away from these thieves. I wish I had!

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