OnTrac reviews and complaints 1
View all 228 complaintsOnTrac - Horrible deliver service delivered to 16617 instead of 16619
I order from walmart some canned peaches and grape jelly about 2 weeks ago, Today 1/15/2022 They delivered it the wrong house which was my neighbor's house they didn't pull all the way down the driveway like ups does, if they would have pulled in, they would have seen my place a big blue shop with a wood fence around it with 16619 on a sign on fence in big numbers but OnTrac only pulled in half way to the first house which is 16617 and put my package on neighbors front steps, there is no way of getting a hold of them on a Saturday, they only take calls M-F 7AM-5PM which horrible in a time like this with the covid going on they should at least have people at home answering phones and helping people out with problems, I feel bad cause I should of researched this shipping company and then I would of seen all the bad reviews which makes a person sick!
They can try to back pedal, but I have camaras so does the neighbor who got my package!
Desired outcome: Maybe a call and explaned to me why they delievered to wrong house
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