Walgreens

What a horrible experience! The Walgreens app said my medication was ready so I went to pick it up. I was informed it was not ready and basically treated like a liar - even after I showed the app. Zizi the drive through clerk was a treat. I asked for the pharmacist there times and was not responded to. So, I called the pharmacist from the car. Let me tell you - she had me on speakerphone. I didn’t know this until later. So, when I gave her my date of birth etc. it was out loud. There is zero respect for privacy. EVERYONE can hear anything you think you are sharing in confidence with your “trusted” pharmacist. Alma Perez is hardly a trusted anyone to me. Zizi, the clerk, heard me refer to her as “the little girl at the window” and came to the window to yell at me for saying that. That was when I figured out my conversation was on speakerphone. What a classless employee. Very representative of a trashy business. I’m sure there will be no punishment to her for this poor behavior. So Alma finally makes it to the window. She apologized for not coming to the window earlier and told me it was because she was busy working. Isn’t answering questions in the drive through part of her job? I’m confused. From my visit I 100% believe she does not care about my medicine, my privacy, my fears, or me. Walgreens, what are you doing employing such hateful people? Shame on you, Alma. Shame on you, Zizi. I wish I could give fewer stars.