H-E-B

On 2/7/19 approximately at 7:38 pm I called to speak to the pharmacist. Mind you it took 14 minutes for pharmacist to answer my call, which I understand she was probably with a customer. Her name was Gina. When pharmacist came on the phone I began to explain to pharmacist that I had recently picked up a prescription for Clonidine 0.3mg which I take TID. I further began to explain that I understand that HEB may use other manufactures since the RX I picked up had pills that were different and shape and color. I also explained that I am a nurse and well familiar that in some cases that different manufactures but same medication have made a difference. I also explained that I found after taking the new Clonidine (white oval) my Blood Pressure was running very high 186/111, 167/107, 170/104 and I did this for 5 days. I could not understand why if nothing had changed. So I decided that I would taken the previous Clonidine (round peach) which I had a few of and I found that my Blood Pressure was running back to normal. What most infuriated me was the pharmacists response, "unfortunately we have no control what manufacture HEB uses, we just dispense what's available". So, I said that's it too bad deal with it? Are you serious I told her? Don't you understand I'm a nurse and able to advocate for my self and family but what about the others who don't know end up with a stroke and the problem is the meds. Because at the hospital or to the family there was no change, because patent is on the same meds. So, Gina then stated she would get me some of my previous clonidine (round peach) and that someone would call me to go pick them up. I asked her someone or the automated call and she said no someone from here. I asked her when I should be expecting the call due to I only had a few to hold me down and she said ASAP. Well today is Wednesday and still no call automated or voice call. What was more upsetting was she was not sympathetic at all with my issue. And my Blood Pressure continues high.