Waffle House

On May 31st 2023 at around 11:00 pm my wife and I visited the waffle house at 1668 east stone drive in kingsport Tennessee after placing our order it took the waiter about 20 minutes or longer to return with our food. I myself ordered a scrambled egg platter that came with eggs, hashbrowns, bacon, and toast. The waiter brought my platter but didn't bring the toast so I had to ask for the toast and the waiter told the cook that I didn't get y toast and she replied, you didn't ask for any. Ok well, it's a platter that comes with toast. Anyway by the time that I got my toast my eggs were already cold so that wasn't very good and my wife ordered a grilled chicken sandwich and when it was brought to the table it was just a piece of chicken on a bun so we had to ask for the lettuce and tomatoe that was supposed to be on the sandwich. Then I ordered a cup of coffee ad after about 10 minutes I had to get up and remind the waiter that I ordered the coffee and after finishing the coffee I had to get up once more and ask for a refill because it never was offered and a refill wasn't offered to my wife for her drink either. The cook, waiter, and waitress was hanging out in a back room of the restaurant when they should have been waiting on their customers and instead of asking if anyone wanted a refill the waiter went outside to smoke instead. Now if that wasn't enough there was trash and I do mean trash all around and under our table it was awful. I wouldn't recommend going to this waffle house especially at late nite with that same crew working because it was probably the most unpleasant meal that I have ever received from any restaurant. And we paid damn good money to receive the worst food and service I've ever received.

Ordered breakfast to go.. Specifically asked for no onions as my boyfriend is allergic. Pick food up go home.. Guess what's there.. Onions. Call back to location get out on hold what felt like an eternity hang up and when I called back for the next 5 min we get an automated response they're helping other customers. Wonder if that's my call still on hold. So we throw his food away and just eat what's here at the house. Thanks so much for wasting our time and money, but not only that. Thank his he didn't just eat the steak sandwich.