Menu
CB Retail Stores Best Buy 430 Town Centre Dr, Johnstown, PA, 15904, US
Best Buy company logo
Best Buy
reviews & complaints
Best Buy company logo

Best Buy

430 Town Centre Dr, Johnstown, PA, 15904, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
C
6:49 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Best Buy - Price matching

I bought a moto g stylus phone for $199, but online it was listed for $149.99 with activation that day. It was for an unlocked phone and from verizon. I do have verizon, and the store clerk activated phone soon as I bought it, and it's also an unlocked phone. I contacted customer service. They said I didn't qualify. I met all req. I thought. This was on best buy site and not from a competitor.

Motorola - Moto G Stylus Cell Phone with 128GB Memory (Unlocked) - Mystic Indigo
Motorola - Moto G Stylus Cell Phone with 128GB Memory (Unlocked) - Mystic Indigo

Starting at
$149.99Your price for this item is $149.99
with activation today
Save $150Was $299.99r.

this is the exact phone I purchased. purchased on 12/23 and called the same day as soon as I was home and saw the ad. I used my best buy credit card for the purchase.

Desired outcome: get the sale price listed online.

Read full review of Best Buy
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.