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CB Auto Parts and Repair Stores AutoZone 1212 Scott St, Napoleon, OH, 43545, US
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AutoZone
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AutoZone

1212 Scott St, Napoleon, OH, 43545, US
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1 complaint
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Working hours
Mon
7:30 am - 9:00 pm
Tue
7:30 am - 9:00 pm
Wed
7:30 am - 9:00 pm
Thu
7:30 am - 9:00 pm
Fri
7:30 am - 9:00 pm
Sat
7:30 am - 9:00 pm
Sun
9:00 am - 8:00 pm
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5:25 pm EST
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AutoZone - returning issue

I bought a torque wrench on Saturday 1/25/20. The clear case lid on it was cracked when I bought it. I tried to return the item 4 days later, 1/29/20, due to not needing the wrench. The manager would not accept it and inferred that I was a liar about not using it before returning it. I said the case was like that when I bought it, and the manager said 'no it wasn't, have a nice day' and gave me the wrench back. Despite the fact he wasn't present when I bought it.

The 2 employees that sold me the wrench that night didn't disconnect the security thing, so it set off the buzzers when I got close to the door. They told me they were sorry about that and just to go. I have the receipt, both items on it, and a bank statement for proof of purchase from this store location.

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