Boston Market

I went in and got a whole dark parm and herb chicken. The chicken looked like it had been there all day. I Removed the skin and the chicken was verily recognizable, it was dark, hard as a rock gross. This is the worst food I've ever been served, ever.
I just want my money back - I will never go to a Boston Market again.
They are going to kill someone
This is the location on e main st, Bexley Ohio
I've left a message on the customer service web site. I tried calling the customer service phone number, and it directed me to the customer service web site.
I have yet to hear anything, from anyone.