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CB Dental Services Aspen Dental 308 Eastern Blvd, Canandaigua, NY, 14424, US
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Aspen Dental
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Aspen Dental company logo

Aspen Dental

308 Eastern Blvd, Canandaigua, NY, 14424, US
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1 complaint
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Working hours
Mon
8:15 am - 5:15 pm
Tue
8:15 am - 5:15 pm
Wed
8:15 am - 5:15 pm
Thu
8:15 am - 5:15 pm
Fri
8:15 am - 5:15 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
D
10:48 am EDT

Aspen Dental - painful fillings, and overcharging, services I paid for but didnt need

I went to aspen dental after not seeing a dentist for several years. They overcharged me first of all. I realized that when i went to see my mother's 5 star dentist, who is cheaper than them. Aspen dental tried to give me 6 fillings. I only needed 2. When the dentist at aspen dental did 2 fillings i felt everything and she couldn't get the novacaine to work. Everything was numb except my tooth. i finally asked her to stop. She then blamed my anxiety for the novacaine not working, even though i had had 2 wisdom teeth pulled 2 weeks prior with no issues. I then went to another dentist and am still waiting for a refund for work they never did after i paid in full. My other dentist told me i only need 2 fillings not 5. And charges me a much lower price than aspen did for much better work. My expierence with them has made it hard to go to a dentist much less get the rest of the work done that i need. I am now terrified everytime i go to the dentist office, even though my new dentist is great. When i got my wisdom teeth out aspen dental refused pain medication and told me i shouldn't have any pain, even though they had drilled into bone when they took 1 out.
They dont call and check up on their patients or see if they healed ok. They were horrible. Caused me a lot of suffering.

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