Zale Jewelers / Zales.com reviews and complaints 1
View all 177 complaintsZale Jewelers / Zales.com - my ring and the manager of that sales store
I went to the sales store in albq nm at the Coronado mall I had taken my ring in for inspection and I could not find the paper work as I had all my stuff in storage because of a tragic. So I finally was able to get back into my home slowly I took my ring in as a diamond had fell out. Also I was told when I took it it would be fine. So when I did take it when a mall diamond in the side fell out the manager was rude and would not help me he wanted to charge me for the diamond as we had the warrant on it I cannot help that things happen in life. This manager was rude. I was able to get it taken care of in the sante fe store the gentlemen that was there helped so much and was polite. This isn't the first time this manager has been rude when I have gone in there customer service is the key. My husband wanted to also upgraded my ring but now he said he is fine with zales. This is really sad how many more people has this manager done this to. Fell free to call me [protected]
Latest Zale Jewelers / Zales.com Reviews
Wedding ring, protection plan and customer service Order number 10001002630965 Promotional Purchase - Interest charged incorrectly Zale's Bracelet order # 10000967508900Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!