KFC reviews & complaints 2
View all 3442 complaintsKFC - horrible sandwich
Ordered a crispy sandwich which was Horrible & dried out first I thought they actually put a wing or thigh on the bun it was that hard ! I have a picture if you want to see it! Usually I have great food from this location but not this time ! Yuck ! That sandwich got throw in the trash where it belonged in the first place ! I think they are trying to join all the other fast food restaurants in Troy & be horrible!
KFC - the restaurant in general
Someone needs to do something about this restaurant. We return thinking it will get better and it never does. Here a few things that have happened recently:
Pot pies are rarely available during the dinner hour. We have gone there once a week for the past three weeks between 5 and 6:00 and have been told each time we would have to wait 45 minutes.
We have been told they are out of chicken. Really. This a chicken restaurant!
We waited at the speaker for well over seven minutes, watching through the large front window while people stand around and talk. Finally we just drove to the window and honked our horn. The person at the window said no one had their headphones turned out and laughed.
Ordered legs one night and was told they are out but could have some ready in 10 minutes. I said I would wait so they directed me to a nearby parking lot. I waited for almost 20 minutes and finally got back in line. Asked when my order would be ready and they said they forgot about me and they were out of legs again. Asked if I wanted to wait again...I guess you could imagine my response.
Almost every order we do get is wrong. We order special orders a great deal of just legs and breasts, pay extra for it and then get whatever they feel like throwing in the bag. We live too far away to take it back.
Tonight we order pot pies (2) and were told they didn't have any ready at 5:15 pm. So we order a chicken meal with Pepsi and we're told they didn'T have Pepsi. We left
Ugh. This place is just a big mess.
Latest KFC Reviews
Poor customer service 20 dollar meal deal Ontario Canada Product complaint ServiceElevating the Voice of the Consumer
At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.
We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.
We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.
ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.
Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.
We have received your comment. Thank you!