Cato reviews and complaints 1
View all 167 complaintsCato - employee
I went into the store last night 9/26/19 around 8:40 pm. I was fully aware of store hours and knew the store closed at 9:00pm. I went in to the jewelry section looking for a pair of earring which really should not matter what I was looking for. I saw 2 employees behind the counter. One employee said "M'am you do realize we close in 10 minutes. I stated to her yes I know that and I was only looking for jewelry. I was taken aback of how rude that was as I still had 15 minutes to look and or purchase any items. I went around the corner to look at Jewlery displayed on the mannequins and I heard the employee say "is she gone yet". At that point I said loudly no I'm still here. At that point I was so mad I left. I got in my car and the time said 8:47. A woman pulled up next to me with a Cato bag in her hand and I told her she may want to hurry up and proceed Ed to tell her what the employees told me. She said she had a return and they don't close for 10 more minutes and shook her head. I shop Cato frequently and I am familiar with several employees as I usually shop in the afternoon. But this particular evening I was at Walmart next door and stopped in Cato on the way home. The fact that yes I do realize the store hours and the employees want to go home but I also know that you should not be that rude to your customers. EVER! needless to say I am extremely unhappy and is why I am sending this.. My name is Karen Jacobs and my email is [protected]@yahoo.com.
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