La Quinta Inns & Suites reviews and complaints 3
View all 710 complaintsLa Quinta Inns & Suites - Everything
i stayed at a laquinta in Merrillville,In and garbage down hallway of whole building...we get in room and no tv cord go to call front desk and cord is cut so no access we complain and are told many phones dont work but laquinta finds it funny to not fix things...go to breakfast in morning and fridge with yogurt is set on 50 degrees not at all a healthy temp and will be calling health department over this...i am disgusted about this action...cant stand they still have 14 inch toilets instead of 17 for handicap standard...this is unexcusable to be put in a position
Desired outcome: believe for a terrible stay i should not even be charged a ridiculous amount
La Quinta Inns & Suites - Guest room, hotel grounds and condition
6/26/2021 checked in early am and checked out before 12 noon on same day 6/26/2021. Stayed only a few hours attempted to find another room however other hotels in area were full due to an event in the area. Room 121
No signs of sanitizing per CDC guidelines.
Carpet filthy dark dirty spots, visibly see mattress sunk in middle, covers stained, bathtub dirty & stained, toilet had fecal matter around inside rim, tile broken in doorway of bathroom area, food on trim of chair, refrigerator dirty inside on floor in front, grids in ac/heater unit full of dirt, dust, debris, bugs in room, human hair on bathroom floor, bathroom door and closet doors dirty, mirror dirty.
Desired outcome: Full refund 190.52
La Quinta Inns & Suites - Laquinta Hotel in Merrillville In
The hotel was nasty! Bed had hair all over. The bathroom had no soap. Someone had put cigarettes in ash out behind the bathroom door. They moved me to another room ugh! This room had ants. Looked like a dried up booger on the wall in the bathroom. Couldn't get room clean. Asked for towel they said they ran out. Even had to get a towel from empty rooms to use. So front desk staff washed my towels but when I received them back no face towel. And they did have anymore. So what happened to the ones I gave you to wash. Blank stare. I will never stay there or will not be recommending this place either! Carpet nasty on rooms and out. My guy said hallways smell bad. This hotel is horrible
We have received your comment. Thank you!