Panera Bread

I was very disappointed today when I arrived at my favorite Panera location to redeem my reward for a free Breakfast sandwich. I traveled 25 minutes to get there, only to discover that "all systems were down" and my reward could not be redeemed. I then drove 15 more minutes to another Panera location in Stuart, only to get the same response. As my rewards expire in a few days, can you tell me when your systems will be rstored?