Leland Management reviews and complaints 1
View all 8 complaintsLeland Management - HOA dues payment options
In my community there's only to ways to make payments 1. online through their residents portal and 2. by mail using checks and the slip payment. I have never in my 4 years leaving here had received a payment booklet, EVER. The online system is sketchy at best since at first didn't recognized me has a resident and when it did. I could not see anything on my screen just a blank page other sections show up fine. I've try to reach out by email and they are never answered, no one has call me to help me figure out why my account has problems. I have even call the local residents office and they are even worst. Bad attitude, unprofessional individuals that don't care about anything except their paychecks. We have had 3 different teams of 3 replaced in less than 2 yeas and my problems are still unattended. Now, (yesterday) I received a letter from their attorney telling me I have 45 days before an intend for foreclosure. A payment of 481 (Qtrly) now is over $2,000. The attorney said he can't do anything about that I should call Leland and Leland is saying they can't do anything about it if the attorney has the account. This is robbery blue collar in any situations. I'm getting sued because their system of payment is broken.
Desired outcome: Remove the unnecessary and unjust fees, fix your portal or my account so that I can make my payments. My dues for quarters is just $841.
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I just received a similar letter, We have two HOAs in my community and I have only ever receieved letters regarding one of them. Got home today, stating I owe my dues, an 18% interest fee on them and an additional $130 for a claim to lien. I log into the web site. I require two separate accounts to access the two HOAs even though both are run by Leland Management. I finally get access to look at my account related to the other 2nd HOA and it states they had sent late notices. I never once received ANY notices for the 2nd HOA except letters informing us of board meeting dates.