Boston Market

I am sorry to reach out to you on these circumstances but I am contacting you on behalf of my fiancée she is an employee of the store #0213. The store's General Manager name is Ms. Andera. My fiancée is a new hire she only been with the company for a week as a cashier, while their she has been yelled at by customers about their orders missing items. Her manager is right there with her but she expects her to take the orders and fixed their foods using the same gloves that is unsanitary. How can you expect your cashier to touch money and food with the same gloves. She is constantly being tell by Andrea and Ms. Lucy a manager from another store that she is doing it wrong. Sad thing is her Manager Ms. Andrea told her that Ms. Lucy does everything by the book because her store is slow and that she doesn't do everything by Boston Market standards because her store is to busy.

She doesn't get no break at all when she is working neither does anybody that works on the second shift. My fiancée is Diabetic the Manager knew this before hiring her and she made no accommodations whatsoever for her. telling her she only has two minutes to eat something. She has no reason to used we are under staff for no excuse because as a Manager you are suppose to hire, train, manage your staff and she can't do none of them. She is a bad example. She told my fiancée that she has to come in to work on Saturday when it was her day off and when I ask her if she is on schedule she said yes but that was a lie I have send a copy of the schedule and doctor/s note in this message for you to see as well. I also have text messages as proof as well to. Would you send an employee is a message are you coming to work today when its their day off or would you ask can you come in to help today for a few hours. I drop off a Doctor note from the hospital on Saturday (May 8, 2021) stating my fiancée would miss work until today (May 10, 2021). The manager on duty send a picture of it since the printer in the store doesn't work. Her manager has not once ask if she is okay or nothing but yet she took her off the schedule and still has not contact to her stating why. She has reach out to customer service about this issue and left a message but no answer. You can contact me on [protected] or by my email [protected]@gmail.com