Burger King

Everytime we go to this Burger King, there is Always something wrong. This time it was that there were no salads available and the worst of it was the Twix pie my son ordered. It was covered in mold. That is totally unacceptable.
Why can't this place get its act together?!
Usually when we come here, they are always either out of Whopper meat or buns, also their shake machine always seems to be down. I am almost positive that I have never had a good visit at this location. Not sure why I keep coming back.
Sincerely
Jamie Williams