Course Hero 2000 Seaport Blvd, Redwood City, CA Complaints and Reviews

cazzyyy of Candelaria, PH

Feb 24, 2021 8:28 pm EST

Resolved

Replied

Course Hero - Removal of my document

I have accidentally uploaded a file of my assessment in course hero. My lecturer asked me to remove it before it gets to the top level management of the university. I did not know that there is no delete button on the site. I thought once I upload it to unlock certain document I can remove it or change its setting. Please help me because I will get in trouble on something I did not know what I did. I request a removal on course hero but all they gave me Is a ticket. I need an action as soon as possible. Help me remove my document.

Desired outcome: Remove my uploaded document

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The complaint has been investigated and resolved to the customer's satisfaction.

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Course Hero representative's response

Feb 25, 2021 2:03 pm EST

Course Hero customer support contacts

Phone numbers

+1 (888) 634-9397

+1 (650) 454-0742

Address

1400 Seaport Blvd., Building B, 2nd Floor, Redwood City, CA, 94063, US

Website

www.coursehero.com

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Course Hero - Removal of my document

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