Boston Market reviews and complaints 2
View all 205 complaintsBoston Market - Coupon I received by email was not honored
Drove 25mins to 5132 broadway,oak,ca Boston market to use email coupon I received for 25% off any family meal. Labor day wk end special from 9/2 to 9/4 .They used code 35001 at bottom of coupon.it didn't come up on their register so they would not honor. I showed the. Coupon on my phone also. Very disappointed & upset since we always go there even when they stopped sending out coupons. My husband is a diabetic & took insulin but we left without buying our dinner. Stopped elsewhere for chicken sandwiches.
Desired outcome: Compensate for our time & no dinner
Boston Market - Thanksgiving dinner
I decided not to cook for thanksgiving and decided to go to my local Boston Market, I ordered the family meal for 3 I spent a toatal of 49.80 however when I returned home, to prepare to eat the food I had just purchased it was the worst experience I had ever had with Boston Market the stuffing was not cooked the vegetables in hte stuffing were extremely hard the yam oh my goodness where do I start they taste like powder not fresh at all a pureed were you literally drink the yams, horrifying and the mac n cheese was so dry how in the world can you ruin mac n cheese well they did and the dinner rolls were not fresh either rather hard.
the rotisserie chicken was so so some of it was done and some to red in the joints, everything I thought I was going to be able to enjoy turned out to be not the case my thanksgiving was soiled with bad food but we have good health so im thankful for that.. I love boston market food its such a great alternative to the other eateries and my family loves the food as well this was the worst meal I have had in a long time,
Desired outcome: it would be nice to have a refund or comped or some type of coupons
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