The complaint has been investigated and
resolved to the customer's satisfactionResolved u.s. smokeless tobacco co. / pouches — defect
resolved to the customer's satisfaction
I am a loyal costomer of Skoal. I buy 3 to 4 cans of Skoal wintergreen pouches a week. The last few times I have been getting cans with ruptured pouches inside. I like the pouches cause i dont have to deal with the bits and pieces in my teeth. I like the product and want to keep using it. But there has to be more care taken in the packing of it. The last can I got yesterday was the worse. (exp. Apr 03 2010 VEV913022) I would like to see that the company take more care with there product. I know that time and eficiancy are a factor. But the customer needs to fell a sence of comfort when they buy a can and not feel like its a loto. Hoping that they pick the right can.