The complaint has been investigated and
resolved to the customer's satisfactionResolved US. Office & Industrial Supply — Scam
resolved to the customer's satisfaction
A salesperson from U.S. Office & Industrial Supply called our distribution center and asked the person who answered the phone what his name was. The salesman then offered a free gift if this warehouse worker agreed to sample some shrink wrap. The salesman stated that if the sample wrap was to our satisfaction, they would try to match or beat the pricing from our current supplier. The inexperienced warehouse worker mistakenly agreed to sample some wrap. 10 days later two cases of shrink wrap arrive, then we receive a bill for $282.90 that simply lists the warehouse workers name in the PO field. Two weeks later their collections department calls demanding payment. When met with firm resistance, and a threat to contact the State Attorney General's office, they offer to reduce the invoice amount and eventually they credit the entire invoice.
This is a very dishonest way of trying to manipulate business through exploitation and intimidation.