The complaint has been investigated and
resolved to the customer's satisfaction
Unsecured loanloan-scam

I was scammed by SafeHouse Financial for $1852.00. Details are attached or shown below.
I mean to warn readers of the shady practices these crooks perpetrate on trusting individuals.
My plight is broadcast to complaint web sites, Atterneys General of the affected states or provinces, the FTC, the BBB and Chambers of Commerce of affected cities and states, local law enforcement in hopes of apprehending the perpetrators. My research is also attached or shown below.

All I would like is the return of the $1852.00 and prosecution of the perpetrators to hopefully end their practices.

Distribution (partial list)
/link removed/
Consumer watch sites
Attorney General: FL, PA, CT, ME, CA
Chambers Of Commerce: Broward Co., FL, Bucks Co., PA, Hamilton Co., Ontario, Canada, Portland, ME, Hartford, CT
Solicitor General of Ontario, Canada; Police Dept., Toronto, Canada
Results of my research re

SafeHouse Financial
[protected] ext 345
Fax [protected] (Phone record indicates land line in Doylestown, PA)

General Practice
Approved loan is promised with reasonable terms disclosed in e-mail attachments, Loan Agreement, Promissory Note, Optional Insurance Coverage form;
Security of 2x monthly payment is requested to be wired by Western Union to a given name and location. (Alternate security is an Insurance, higher than the 2x monthly payment;)
Deposit of funds is promised in a few hours to borrower’s account per ACH or wire instructions and numbers;
Funds are not transferred
Additional security may be requested

E-mails ignored
Faxes ignored
Phone messages ignored
Phone calls not returned

Over time, they change company name, location, phone numbers, participants’ names and repeat the scam.

There were no complaints at re SafeHouse Financial
There were no complaints at re SafeHouse Financial
Dun & Bradstreet lists the following establishments at the SafeHouse Financial address
GAILS OLDTIMERS BAR, [protected]: D&B number available for a fee;
(no phone listed, possibly out of business)
EL CAPITAN BAR & RESTAURANT, [protected]: D&B number available for a fee;
The following individuals may be accessible at SafeHouse Financial by calling [protected]
Ext 0 Customer Service
Ext 0 Jason Green, Customer Service Manager
Ext 201Chrystal Anderson, Loan Consultant
Ext 289 Ryan Cross, Loan Consultant
Ext 320 Nicole Kelly, Loan Consultant
Ext 252 Jamie Clark, Loan Consultant
Ext 345 Lisa Fox, Loan Consultant, direct phone, [protected] (Phone record indicates land line in Ajax, Ontario, Canada)
No phone numbers for
Alan N. Bunner, CEO
David Bertsch, Insurance Adjuster
Carl Williams, person allegedly collected the funds at Western Union offices in Mississauga, ON, Canada.
There is insufficient data on the names to run reverse look-up by name or phone. Intelius did not return a name for the look-up attempt on the fax number for SafeHouse Financial, only the location: land line, latitude 40.31, longitude -75.14, Doylestown, Bucks county, PA
Similarly, only the location was returned for the phone number for Lisa Fox: land line, latitude 43.26, longitude -79.87, Hamilton, ON, Canada. Canadian yellow pages placed it in Ajax, Ontario, Canada. (The Rockcliffe complaints also reference Ajax.)
Property records show the owner as Jose A Mercado, Jr., at 3124 N Front Street, Philadelphia, PA, 19133. The property is used for store/office and 2 apartments.

Could not search on toll free numbers.

There were numerous complains at /link removed/ for the search phrase “loan scam” too many and widely scattered, to list here. Of particular interest were those in the NE USA and the bordering province, Ontario, Canada.

Over 100 complaints, re internet fraud, between 12/07-1/11, about
Last Chance Advance – Liberty Discount Club
Philadelphia, PA [protected]/[protected]
(reference link /link removed/
A common website, when included in the complaint, is where a membership is sold in a club . The disclosure and terms of agreement lists DiscountWebMemberSites, LLC ("DWMS") as the parent organization at the mailing address:
10869 North Scottsdale Road Suite 103, #176 Scottsdale, AZ 85254
Billing Questions? Toll-FREE at [protected]

Brunson Lending Group [protected], inactive link
The following, named in the complaint in 2009 seem to have had the same MO as SafeHouse Financial, with different names (reference link /link removed/ )
Crimson Lending Group
Vanguard Mutual Group: [protected] No longer working
Cederway Financial Group: [protected]
Brookview Financial Services: [protected]
Middlegate Financial Services: [protected]
Lexure Lending Services: [protected]

Also, in a complaint in 2008 with the same MO as SafeHouse Financial, using different names (reference link /link removed/ )
Capital Lending 404 Congress St. Ste -1015Portland Maine 704101

In 11complaints in 12/2007-1/2008 with the same MO as SafeHouse Financial, using different names (reference link /link removed/ )
Capital Finance Services Suite 710-70 York St Toronto Ontario M5J 1S9 Canada [protected]/203-1864
In 14 complaints all in 1/2008 with the same MO as SafeHouse Financial, using different names (reference link /link removed/ )
Rockcliffe Financial Group, 100 Pearl St. Suite #206, Hartford, Connecticut 06103 U.S.A [protected]
Or as
Rockcliffe Financial Group Ajax, Ontario, Canada
Or as
Rockcliffe Financial Group, 100 Pearl St Ste 206, Hartford, Connecticut 06103, U.S.A [protected] (earlier report, same address, different phone number)
and others.

Thomas Mayer

Details of my personal experience with SafeHouse Financial

I filled out a loan application on the web along with an explanation why the loan was needed and a promissory note. SafeHouse must have received this application as a Ms. Lisa Fox contacted me on 11/18/11 via e-mail telling me that the loan was approved and that once the preliminaries were out of the way, the $60K would be deposited into my back account within 2 – 6 hours. On 11/23/11, I called Ms. Fox and she said that 2 months of loan payments ($850) would have to be sent to a Mr. Carl Williams, Ajax Ontario Canada via Western Union. SafeHouse would reimburse the WU charges to me. A few hours later I received a telephone call from Mr. Jason Green also of SafeHouse asking that another 2 months of loan repayment fees be sent again to Mr. Carl Williams, because the lender would like the added security. He further stated that the $60K would be in my account within 6 hours and that he had my routing and account number from Ms. Fox. Over the Thanksgiving holidays I did not expect anything to happen and gave SafeHouse until noon on Friday 11/25/11 to make good on their promise. Since nothing happened I started calling them. I got Ms. Fox who was surprised that I had not yet received the funds but she would check with Mr. Green as he was now handling my account. Mr. Green was to call back but did not. On Monday, 11/28/11 no funds came. Any phone calls I made were ignored by SafeHouse. By now I started to feel uneasy and on Monday PM I sent an e-mail to SafeHouse, Ms. Fox, Mr. Green, etc. asking them to cancel my request (using the 3 business day cancellation) and refund by $1, 700 and $152 in WU fees immediately. On Tuesday 11/29/11 I finally was able to reach Mr. Green via phone and he advised me that it is the SafeHouse policy (I never received a copy of this) that it would take 35 – 45 days for them to make any reimbursements. I told Mr. Green that this was unacceptable as they had my money and so they should be able to make an immediate reimbursement. Not only would they not reimburse for 30 – 45 days but they would contact us in 15 days to get the info where to send the reimbursement to. I told him that he had my info on file and to just send my money. As the trust between SafeHouse and me has been broken, I feel that they are stringing me along and will most likely never reimburse me at all. I held up my end of the deal – they DID NOT. Should SafeHouse indeed refund my money, I will advise anyone who received my complaint immediately.

All I would like is the return of the $1852.00 and prosecution of the perpetrators to hopefully end their practices.


  • Sc
    scam of yes loans ltd of UK Mar 18, 2009

    The advisor called me up on 17thFebruary, 2009 in reply to my loan inquiry. she quoted me that I have to pay 231 GBP every month for 5 years to pay-off the loan. Once I pay her the charge of GBP 59.50 they process the loan and send me the papers how I like to receive the money by cheque or bank credit. That stage she sounded that my loan is allready approved but still now I did not receive any letter from them or a call. Now I tried several time calling them they donot pick the phone & do not reply to my email either.
    This company is totally a scam and in the website they promised get back to their customer within 48 hours.
    This type of company put people into trouble and in difficult situation as people ask for loan to solve their financial problems. But BRITISH Goverment is giving licence to anyone who can pay their fee, they do not even inquiry whether the company is really working.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.