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CB Other Ubreakifix Day 1, day 2, day 3
Ubreakifix

Ubreakifix review: Day 1, day 2, day 3

P
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3:06 pm EDT
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Day 1 - I went in to have video taken off a SD card and put onto my dual sim phone. Day 2 - various issues started with my phone on day one after I left the store including not being able to make or receive calls and an extra security measure to gain access that I didn't have before. I was told it was a problem with my service provider and to contact them. How would I contact them if I can't make calls? While waiting for the tech to go back and forth to the back and the front I figured out part of a solution. The tech seemed rather surprised showing his already less than adequate knowledge. Day 3 - more issues that started on Day 2. Phone blacked out whenever attempting to make a call. I was told that always happens. No, it has not and does not. Calls not always going through, which I called their store phone and they called mine for proof. I was told it was something I did. No, it was not. I didn't change the settings other than when I was in the store. Then I was told it was the screen protector. Again, no since this problem never existed before day one. They place the 2nd sim card back in and still more issues. I left out of frustration with their inability to figure out what they did. I started to Best Buy but sat in the parking lot first to see if I could figure out the issue. I went through the sim card management screen and fixed the issue myself. What a waste of time with them. Another customer said she was only there because it was closer but she was going back to a computer/cell phone place in North Richland Hills. She said the drive is longer but worth it after dealing with the unknowledgeable people here.

Recommendation: Go anyplace else

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