Tyme Bank review: Blocked my account

Tyme bank blocked my account after UJ payment to business account they asked me to send them proof of payment I did sent to them same time on the 27/10/2022 on Monday 31/10/2022 they called me and told me that my account is activated and I can use it. And on Tuesday again they blocked my account they asked me for another proof of payment I sent it again. I called them several times with Tyme bank ambassador they keep on saying the Tyme bank fraud department will come to me but never do that. My child must go to fairwell and I must pay my guys I was working with. Please help me out warm regards

Mphetsa Johannes Masedi